HCAD 301 Quiz 3 Exam 2026 Questions
and Answers
LEAN - Correct answer-Get rid of waste, value added
Examples of Quantitative Tools - Correct answer-Bar graphs, line charts, control
charts, check sheets, surveys (likert scales/pre and post test knowledge)
Examples of Qualitative Tools - Correct answer-Brainstorming, multi-voting,
nominal group technique, affinity diagrams, 5 whys, flowcharts
Structured Brainstorming - Correct answer-A group discussion where each
participant speaks when it is his or her turn, or passes.
Silent Brainstorming - Correct answer-a method of generating creative ideas; group
members brainstorm individually and write down their ideas before meeting
together to share them
Unstructured Brainstorming - Correct answer-A group discussion where any
participant can speak at any time.
Multivoting - Correct answer-Spread out number of votes;pare down a broad list of
ideas to prioritize a few
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, Nominal Group Technique - Correct answer-Structured form of multi-voting with
five steps• rank voting after discussion
Nominal Group Technique Steps - Correct answer-1. team leader states the
problem
2. each team member silently records potential solutions
3. each person shares one idea with the group
4. team clarifies the ideas listed on the flipchart
5. team votes on ideas silently
Affinity Diagrams - Correct answer-Charts used to group common themes;
organize ideas and issues; gain a better understanding of the issue(s), brainstorm
solutions ("why do people leave their job" in class example)
Fishbone Diagram (Cause & Effect) - Correct answer-Creates a snapshot of
collective knowledge and consensus of a team. Displays various theories as to the
causes of a problem
Fishbone Diagram Subtopics - Correct answer-Environment, Methods, Equipment,
People
5 Whys - Correct answer-Dig deeper into the causes of a problem, ask what and
why until all aspects of the situation are reviewed
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and Answers
LEAN - Correct answer-Get rid of waste, value added
Examples of Quantitative Tools - Correct answer-Bar graphs, line charts, control
charts, check sheets, surveys (likert scales/pre and post test knowledge)
Examples of Qualitative Tools - Correct answer-Brainstorming, multi-voting,
nominal group technique, affinity diagrams, 5 whys, flowcharts
Structured Brainstorming - Correct answer-A group discussion where each
participant speaks when it is his or her turn, or passes.
Silent Brainstorming - Correct answer-a method of generating creative ideas; group
members brainstorm individually and write down their ideas before meeting
together to share them
Unstructured Brainstorming - Correct answer-A group discussion where any
participant can speak at any time.
Multivoting - Correct answer-Spread out number of votes;pare down a broad list of
ideas to prioritize a few
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, Nominal Group Technique - Correct answer-Structured form of multi-voting with
five steps• rank voting after discussion
Nominal Group Technique Steps - Correct answer-1. team leader states the
problem
2. each team member silently records potential solutions
3. each person shares one idea with the group
4. team clarifies the ideas listed on the flipchart
5. team votes on ideas silently
Affinity Diagrams - Correct answer-Charts used to group common themes;
organize ideas and issues; gain a better understanding of the issue(s), brainstorm
solutions ("why do people leave their job" in class example)
Fishbone Diagram (Cause & Effect) - Correct answer-Creates a snapshot of
collective knowledge and consensus of a team. Displays various theories as to the
causes of a problem
Fishbone Diagram Subtopics - Correct answer-Environment, Methods, Equipment,
People
5 Whys - Correct answer-Dig deeper into the causes of a problem, ask what and
why until all aspects of the situation are reviewed
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
