HCAD 301 EXAM 2 2026 Questions and
Answers
Purpose of measurement - Correct answer-To gather information
Metrics - Correct answer-Any time of measurement used to gauge a quantifiable
component of performance
Ultimately lets us know how we are doing, which leads to the assessment and
improvement questions
Quantitative - Correct answer-Numbers, data, and statistics
Qualitative - Correct answer-Descriptors
Most common numerical metrics - Correct answer-Absolute number, percentage,
average, ratio
Absolute number - Correct answer-Daily census, number of billing errors, number
of meals cooked
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, Percentage - Correct answer-% of residents who developed infection, % of
employee turnover
Average - Correct answer-Average length of stay, average years of service
Ratio - Correct answer-Ratio of staff to residents, cost to charge ratio
Measurement data - Correct answer-Regardless of how a measure is
communicated, to be effective for quality management purposes it should be:
accurate, useful, easy to interpret, consistently reported
Selection of measurement categories - Correct answer-Structure, processes,
outcomes
Structure - Correct answer-Adequacy of the environment in which care is provided.
Environment in which care is provided: building itself, staff
Processes - Correct answer-Whether patient care and support functions are
properly performed; also referred to as "leading indicators" or in-process measures
Outcomes - Correct answer-Results of patient care and support functions; also
referred to as "lagging indicators"
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Answers
Purpose of measurement - Correct answer-To gather information
Metrics - Correct answer-Any time of measurement used to gauge a quantifiable
component of performance
Ultimately lets us know how we are doing, which leads to the assessment and
improvement questions
Quantitative - Correct answer-Numbers, data, and statistics
Qualitative - Correct answer-Descriptors
Most common numerical metrics - Correct answer-Absolute number, percentage,
average, ratio
Absolute number - Correct answer-Daily census, number of billing errors, number
of meals cooked
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, Percentage - Correct answer-% of residents who developed infection, % of
employee turnover
Average - Correct answer-Average length of stay, average years of service
Ratio - Correct answer-Ratio of staff to residents, cost to charge ratio
Measurement data - Correct answer-Regardless of how a measure is
communicated, to be effective for quality management purposes it should be:
accurate, useful, easy to interpret, consistently reported
Selection of measurement categories - Correct answer-Structure, processes,
outcomes
Structure - Correct answer-Adequacy of the environment in which care is provided.
Environment in which care is provided: building itself, staff
Processes - Correct answer-Whether patient care and support functions are
properly performed; also referred to as "leading indicators" or in-process measures
Outcomes - Correct answer-Results of patient care and support functions; also
referred to as "lagging indicators"
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
