What are two consequences Dysfunctional communication processes, Overqualified workers
an organization may face as a
result of hiring a diverse
workforce without taking steps
to ensure this newly diverse
workforce is properly
supported?
Why are group membership People's group memberships affect their outcomes, opportunities, and
categories important for a experiences.
Human Resources (HR)
manager to consider?
How have global demographic The workforce is shrinking in some countries.
shifts affected employment?
What did Cedric Herring's Racial diversity was associated with increased sales revenue and more
research on diversity reveal? customers.
Why is it important for hiring To prevent the unrelated personal attributes of candidates from
managers to provide equal being considered To prevent candidates from being discounted
opportunities when screening due to their group memberships
job applicants to avoid
employment discrimination?
What is demonstrated when an Diversity efforts
organization has a large number
of employees representing
Efforts toward reducing exclusion
various backgrounds?
What are two distinctions Diverse group members pay more attention in interactions than
between organizations homogeneous groups.
composed of diverse members
and organizations composed of Diverse members produce higher-quality ideas.
homogeneous members?
Explain why it is equitable for It is equitable for organizations to diversify their workforce
organizations to diversify their because organizations have a profound influence on society.
workforce in regard to social
construction and race.