WGU -D357 (Section 1: Explains Foundations of Diversity,
Equity, and Inclusion Assessment
A company has received complaints from Implementing call center support for people who are hard of hearing
minority groups that it does not value
customer diversity. The chief executive
officer has announced that the company's
goal, moving forward, is to recognize,
value, and support the diversity of its
customers.
Which action will move the company
toward this goal?
Not wanting their colleagues to know Passing
their true ethnicity out of fear of
discrimination, a Venezuelan American
employee joins the White employee
resource group (ERG) even though they
identify more closely with their Hispanic
heritage.
Which behavior is the employee
practicing?
Equity, and Inclusion Assessment
A company has received complaints from Implementing call center support for people who are hard of hearing
minority groups that it does not value
customer diversity. The chief executive
officer has announced that the company's
goal, moving forward, is to recognize,
value, and support the diversity of its
customers.
Which action will move the company
toward this goal?
Not wanting their colleagues to know Passing
their true ethnicity out of fear of
discrimination, a Venezuelan American
employee joins the White employee
resource group (ERG) even though they
identify more closely with their Hispanic
heritage.
Which behavior is the employee
practicing?
