All Questions Solved Correct Rated
A+.
Leadership - Answer Leadership is the process by which one person influences the thoughts,
attitudes, and behaviors of others
Organizational Change - Answer The act of making an organization something different from
what it is or from what it would be if left alone
Change Management - Answer The process of managing change in an organization
Creativity - Answer The generation of new ideas by individuals and teams
Innovation - Answer The process by which an organization generates new ideas and converts
them into new products, business practices, and strategies that create value
Organizational Culture - Answer The basic tacit assumptions about how the world is and ought
to be that a group of people share and that determines their perceptions, thoughts, feelings,
and their overt behavior
Organizational Culture Assessment Model - Answer Four types of cultures:
Clan, Adhocracy, Market, and Hierarchy
Clan Culture - Answer Focus: Internal
Preference: Flexibility
Leadership: Mentor, Team builder
Adhocracy Culture - Answer Focus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
, Hierarchy Culture - Answer Focus: Internal
Preference: Stability / Control
Leadership: Demanding, Market-driven
Cultural Web - Answer Used to understand and possibly change an organization's Culture
Six elements:
Stories
Rituals and Routines
Symbols
Organizational Structure
Control Systems
Power Structures
Cultural Web - Stories - Answer Past events and what people talk about
Cultural Web - Rituals and Routines - Answer Daily behavior and actions that are considered
approved
Cultural Web - Symbols - Answer Logos, dress code, type of neighborhood, furnishings
Cultural Web - Organizational Structure - Answer What is shown on an organization chart
Cultural Web - Control Systems - Answer Things like finances, quality control, and rewards
Cultural Web -Power Structures - Answer Where the real power is in an organization, can be
groups or one person
Four step process for using the Cultural Web Model - Answer 1. Analyze today's culture
2. Decide the culture you want
3. Compare today's culture with the vision for tomorrow's culture