CVS Pharmacy BOP Exam Review Questions with
Answers
CFRx/AIMRx - How does this program track the medications? - -This inventory system
tracks the balance on hand (BOH) based on filled prescriptions and cycle count
completions.
-Out of Stock Scans - When is this completed? How many times per week? - -Should be
completed once a week, every Saturday, the day before your order day. Done to verify what
is actually in stock and what isn't.
-Cycle Counts - When are they done? How often? - -They are done daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
-Outside Vendors - What days do we order? What days of the week do we receive orders? -
-Items may be ordered via Outside Vendor daily except Fridays and Saturdays. Delivers
daily Monday-Friday.
-Define PHI - -Protected Health Information. Any information deemed confidential. i.e.
Medication names, patient names, DoBs, Address, RX number, Doctor information, etc...
-Define HIPAA - -Health Insurance Portability and Accountability : Regulates to who we
can and cannot release a patient's medical/ prescription information to.
-What is the responsibility of pick up ? - -Workstation in which patients are rung up and
pay for their prescription. Offer is made to counsel and patient signs to confirm
receipt/acknowledges HIPAA if necessary.
-What is responsibility of production? - -Workstation responsible for phone calls, and
physically counting medications. Utilizes the quality production (QP) screen as well as the
accuracy scan.
-What is the responsibility of drop off? - -Workstation responsible for typing new
prescriptions. Performs data entry/tp adjudication and maintains QT (Quality Triage).
-Define Partial Fill - When is this used? What happens if violated? - -A Partial Fill is when
we may not have enough of a medication on hand to dispense a full quantity to the patient.
Partials should not exceed 3 days and are never billed through the insurance until the
remainder is filled. Violations included are, but are not limited to: Fines, Termination, Jail
time.
, -Define Medicaid- What are the protocols when handling this insurance? - -Medicaid: A
state funded program in which patients receive their medication at little to no out of pocket
cost. All prescriptions billed to Medicaid in NJ must be for legitimate and medical purposes.
-Medicare Part B covers - -DME and Diabetic supplies. SOME asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions
-Medicaid covers - -ONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
CONDER CODE in place of BIN#
Depending on patients income determines their copay
-Medicare Part D covers - -prescription drugs. Most commonly used insurance at CVS.
-Schedule II Medication - What type is this? Federal/State laws? How is this handled in the
pharmacy? How is this ordered? - --Narcotic medications i.e. Percocet, Vicodin, Adderall.
Only valid for 30 days from the date the script was written, unless the doctor states the
prescription is to be filled on or after a specific date. Can only be counted by the pharmacist
on duty. Must be kept in a locked/secure safe. Ordered via a DEA 222 form.
-Questions that a technician is allowed to answer Vs. the Pharmacist. - --Tech: Location of
a medication or another front store merch, refill questions for prescriptions, cost of
medication.
-Pharm: Medication recommendations, drug interactions.
-Functions/Job tasks a Technician can perform Vs. Pharmacist - --Techs cannot handle CII
medications, verify prescriptions or perform consultations.
-What is the sig code for eyes? - -O for optic
-What is the sig code for ears? - -A for audio
-What is the sig code for right side ? - -D
-What is the sig code for both sides ? - -U
-What is the sig code for left? - -S
-drops - -gtt
-"every" - -Q
-everyday - -qd or QD
Answers
CFRx/AIMRx - How does this program track the medications? - -This inventory system
tracks the balance on hand (BOH) based on filled prescriptions and cycle count
completions.
-Out of Stock Scans - When is this completed? How many times per week? - -Should be
completed once a week, every Saturday, the day before your order day. Done to verify what
is actually in stock and what isn't.
-Cycle Counts - When are they done? How often? - -They are done daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
-Outside Vendors - What days do we order? What days of the week do we receive orders? -
-Items may be ordered via Outside Vendor daily except Fridays and Saturdays. Delivers
daily Monday-Friday.
-Define PHI - -Protected Health Information. Any information deemed confidential. i.e.
Medication names, patient names, DoBs, Address, RX number, Doctor information, etc...
-Define HIPAA - -Health Insurance Portability and Accountability : Regulates to who we
can and cannot release a patient's medical/ prescription information to.
-What is the responsibility of pick up ? - -Workstation in which patients are rung up and
pay for their prescription. Offer is made to counsel and patient signs to confirm
receipt/acknowledges HIPAA if necessary.
-What is responsibility of production? - -Workstation responsible for phone calls, and
physically counting medications. Utilizes the quality production (QP) screen as well as the
accuracy scan.
-What is the responsibility of drop off? - -Workstation responsible for typing new
prescriptions. Performs data entry/tp adjudication and maintains QT (Quality Triage).
-Define Partial Fill - When is this used? What happens if violated? - -A Partial Fill is when
we may not have enough of a medication on hand to dispense a full quantity to the patient.
Partials should not exceed 3 days and are never billed through the insurance until the
remainder is filled. Violations included are, but are not limited to: Fines, Termination, Jail
time.
, -Define Medicaid- What are the protocols when handling this insurance? - -Medicaid: A
state funded program in which patients receive their medication at little to no out of pocket
cost. All prescriptions billed to Medicaid in NJ must be for legitimate and medical purposes.
-Medicare Part B covers - -DME and Diabetic supplies. SOME asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions
-Medicaid covers - -ONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
CONDER CODE in place of BIN#
Depending on patients income determines their copay
-Medicare Part D covers - -prescription drugs. Most commonly used insurance at CVS.
-Schedule II Medication - What type is this? Federal/State laws? How is this handled in the
pharmacy? How is this ordered? - --Narcotic medications i.e. Percocet, Vicodin, Adderall.
Only valid for 30 days from the date the script was written, unless the doctor states the
prescription is to be filled on or after a specific date. Can only be counted by the pharmacist
on duty. Must be kept in a locked/secure safe. Ordered via a DEA 222 form.
-Questions that a technician is allowed to answer Vs. the Pharmacist. - --Tech: Location of
a medication or another front store merch, refill questions for prescriptions, cost of
medication.
-Pharm: Medication recommendations, drug interactions.
-Functions/Job tasks a Technician can perform Vs. Pharmacist - --Techs cannot handle CII
medications, verify prescriptions or perform consultations.
-What is the sig code for eyes? - -O for optic
-What is the sig code for ears? - -A for audio
-What is the sig code for right side ? - -D
-What is the sig code for both sides ? - -U
-What is the sig code for left? - -S
-drops - -gtt
-"every" - -Q
-everyday - -qd or QD
