with Verified Correct Answers (Latest Update)
Introduction:
This document contains the complete and verified collection of
Revenue Management Exam 1 questions and answers, covering
essential theories, formulas, and applied concepts in hospitality and
tourism revenue management. It includes detailed explanations on
pricing strategies, demand forecasting, comp sets, RevPAR, ADR,
yield management, benchmarking, and economic impact analysis.
Also features up-to-date insights into modern tools such as AI,
predictive analytics, and dynamic pricing used in today’s revenue
management practices.
Exam Questions and Answers
What is an economic impact analysis? Be able to describe why they
are done, and what they show --- correct answer ----a net increase
in the wealth of residents resulting from tourism, measured in
monetary terms, over and above the levels that would prevail in its
absence
-shown through direct, indirect and induced effects
direct economic effects --- correct answer ----take into account only
the immediate effects of the additional demand
EX: sales, jobs, wages
,Indirect economic effects --- correct answer ---All of direct effects
can be measured as indirect, but measuring those impacts for other
organizations that are indirectly impacted by primary organization
EX: vendors at an event
Induced economic effects --- correct answer ---Spending of direct
and indirect
EX: jobs, wages, spending of employees
Which one of the following is an accurate statement regarding Scale
and Class groups and a single chain?
a. A Ritz Carlson hotel in the US can be in one Scale group and a
Ritz Carlton hotel in Japan can be in a different Scale Group
b. A Ritz Carlson hotel in the US can be in one Class group and a
Ritz Carlton hotel in Japan can be in a different Class group
c. A Ritz Carlson hotel will always be in the same Scale and Class
groups in every country throughout the world
d. A Ritz Carlson may choose which Scale and which Class they are
in --- correct answer ---c. A Ritz Carlson hotel will always be in the
same Scale and Class in every country throughout the world
All of the following are good reasons for a hotel to have an
additional comp set, expect which one?
,a. Have a local comp set based upon geography and another based
upon a special feature or niche
b. Have different sets for weekday/weekend or group/transient
business
c. Have one set that you can easily beat and another which is a
realistic target
d. different entities may not agree, for example, chain versus
management company --- correct answer ---c. Have one set that
you can easily beat and another which is a realistic target
Which is NOT a valid rule related to changing a comp set?
a. If adding 2 hotels to a comp set, both must be in different chains
b. A single hotel may be added to a comp set if it has been open less
than six months
Which is NOT a valid rule related to changing a comp set?
c. A single hotel may be added to a comp set at any time
d. Any change must involve two or more hotels --- correct answer --
-c. A single hotel may be added to a comp set at any time
Which statement is true regarding RevPar?
a. it is almost always higher than ADR
b. It can be thought of as a combination of supply and demand
c. When a hotel or GM is evaluated, the RevPAR metric is rarely
considered
, d. It can be thought of as a combination of Occupancy and ADR ---
correct answer ---d. It can be thought of as a combination of
Occupancy and ADR
Which one of the following statements is true regarding
"sufficiency" as it is related to comp set data?a. If a comp set is not
sufficient for 3 consecutive months, you will no longer receive a
STAR report
b. If a comp set number for just a single month is not sufficient, it
will still be displayed on the STAR report
c. Percent change number for a single month will appear on the
STAR report if either the "This Year" or "Last Year" data is
sufficient
d. The sufficiency rules are in place to protect the confidentiality of
the data --- correct answer ---d. The sufficiency rules are in place
to protect the confidentiality of the data
Room Night --- correct answer ---The single night's use of a guest
room
EX: 1 room sold for 3 consecutive nights yields three room nights
reference price --- correct answer ---the price perceived by
consumers to be the normal price for a product of service