Leadership & Management Exam 2
Designated – The person assigned to lead and organize a team,
What is the difference between establish clear goals, and facilitate open communication and
designated and situational teamwork among team members
leaders?
Situational – Any team member who has the skills to manage the situation at
hand
· Holds a teamwork system together
· Ensures a plan is conveyed,
According to TeamSTEPPs model, reviewed, and updated
qualities of effective leaders · Facilitated through communication,
include... continuous monitoring of the
situation, and fostering of an
environment of mutual support
o Time - How much time is available to complete all the
necessary tasks and activities?
When developing a plan, team o People - Do the available staff have the necessary
leaders should consider time, knowledge and skills to perform their roles?
people, equipment, and
information. Describe each of o Equipment - Is the necessary equipment available and working?
these.
o Information - Has all of the necessary information been collected and
reviewed?
= strategy for sharing a plan with the team
helps to...
o Form the team
What is a brief? What are o Designate team roles and responsibilities
components? How does a o Establish climate and goals
brief differ from a huddle o Engage team in short- and long-term planning
Huddles are for monitoring and
modifying the plan whereas brief are
to set the plan at the start
, = quick team meeting for problem solving; monitoring & modifying the Plan
o Hold ad hoc, "touch base" meetings to regain situation awareness
What is the function of a huddle? o Discuss critical issues and emerging events
o Anticipate outcomes and likely contingencies
o Assign resources
o Express concerns
for reviewing and process Improvement
o Brief, informal information
exchange and feedback
sessions
What is a debrief? What is o Occur after an event or shift
the main function(s)? o Designed to improve teamwork skills
o Designed to improve outcomes
- An accurate recounting of key events
- Analysis of why the event occurred
- Discussion of lessons learned and
reinforcement of successes
- Revised plan to incorporate lessons learned
- Facilitate conflict resolution to avoid compromising patient
safety and quality of care
How do effective leaders deal
with conflict resolution? - Do not allow interpersonal or irrelevant issues to negatively affect the team
-Help team members master conflict resolution techniques
FALSE -
T/F: Teamwork can occur even if Teamwork cannot occur in the absence of a clearly defined team
there is an absence of a clearly
defined team Understanding a team's structure and how multiple teams
interact is critical for implementation planning
two or more people who interact dynamically,
What defines a team? interdependently, and adaptively toward a common and
valued goal, have specific roles or functions, and have a time-
limited membership
the entire interdisciplinary care team and
their roles in patient care
Explain the multi team system
(MTS) for patient care.
core team, contingency team,
coordinating team, ancillary and
support team, administration
Designated – The person assigned to lead and organize a team,
What is the difference between establish clear goals, and facilitate open communication and
designated and situational teamwork among team members
leaders?
Situational – Any team member who has the skills to manage the situation at
hand
· Holds a teamwork system together
· Ensures a plan is conveyed,
According to TeamSTEPPs model, reviewed, and updated
qualities of effective leaders · Facilitated through communication,
include... continuous monitoring of the
situation, and fostering of an
environment of mutual support
o Time - How much time is available to complete all the
necessary tasks and activities?
When developing a plan, team o People - Do the available staff have the necessary
leaders should consider time, knowledge and skills to perform their roles?
people, equipment, and
information. Describe each of o Equipment - Is the necessary equipment available and working?
these.
o Information - Has all of the necessary information been collected and
reviewed?
= strategy for sharing a plan with the team
helps to...
o Form the team
What is a brief? What are o Designate team roles and responsibilities
components? How does a o Establish climate and goals
brief differ from a huddle o Engage team in short- and long-term planning
Huddles are for monitoring and
modifying the plan whereas brief are
to set the plan at the start
, = quick team meeting for problem solving; monitoring & modifying the Plan
o Hold ad hoc, "touch base" meetings to regain situation awareness
What is the function of a huddle? o Discuss critical issues and emerging events
o Anticipate outcomes and likely contingencies
o Assign resources
o Express concerns
for reviewing and process Improvement
o Brief, informal information
exchange and feedback
sessions
What is a debrief? What is o Occur after an event or shift
the main function(s)? o Designed to improve teamwork skills
o Designed to improve outcomes
- An accurate recounting of key events
- Analysis of why the event occurred
- Discussion of lessons learned and
reinforcement of successes
- Revised plan to incorporate lessons learned
- Facilitate conflict resolution to avoid compromising patient
safety and quality of care
How do effective leaders deal
with conflict resolution? - Do not allow interpersonal or irrelevant issues to negatively affect the team
-Help team members master conflict resolution techniques
FALSE -
T/F: Teamwork can occur even if Teamwork cannot occur in the absence of a clearly defined team
there is an absence of a clearly
defined team Understanding a team's structure and how multiple teams
interact is critical for implementation planning
two or more people who interact dynamically,
What defines a team? interdependently, and adaptively toward a common and
valued goal, have specific roles or functions, and have a time-
limited membership
the entire interdisciplinary care team and
their roles in patient care
Explain the multi team system
(MTS) for patient care.
core team, contingency team,
coordinating team, ancillary and
support team, administration
