Wellcoaches, Chap. 9 Exam Questions And Answers

Generative Moments - ANS Moments when clients are aroused along the path of change and growth. Such moments reveal underlying needs and can often be recognized by the strength of their emotional charge (positive or negative). What is a Generative Moment? - ANS Generative moments are the peak experiences of coaching sessions that happen along the path to reaching the client's vision. These moments inspire clients to generate new ideas or insights which can lead to bold actions that can positively alter their future. What is the most important thing to remember about generative moments? - ANS Generative moments are about the client's needs and desires. When do generative moments occur in coaching sessions? - ANS During the middle phase of the coaching session...the more energetic segment. What are the coaching skills needed to be fully engaged to effectively move clients through generative moments? - ANS Suspended Judgment - judgment free environment Mindful Listening - nonjudgmental awareness of what is happening in the present moment. Expressing Empathy - respectful understanding of another person's experience. Evocative Inquiry - Core coaching skill. True inquiry comes from the framework of "not assuming" and "not knowing" the answers. Having a "beginner's mind". Open-Ended Inquiry - Questions that start with "what" or "how" are the key to evoking such responses. Perceptive Reflections - Simple, amplified, double-sided, shifted-focus, empathy reflections. Honoring Silence - Be comfortable with pauses. Creative Brainstorming - of ideas, questions, approaches and frameworks. Unfailing Affirmation - steadfastly acknowledging the client's capacities, characteristics and strengths for change. 5 Steps for facilitating Generative Moments - ANS Identify and clarify the topic to work on. Get permission to work on the topic now. Uncover the heart of the matter - what is really going on here. Use AI to connect with positive - Use MI to overcome reluctance, ambivalence and resistance. Move forward, brainstorm options Design action plans. As a coach how do you identify topics? - ANS Pay close attention to the feelings, needs and desires of the clients. The point is not to be "right" about the best topic to pursue, but rather to invite clients to look more deeply at what is alive in them. What is the AI principle: - ANS What we appreciate, appreciates. AI Generative Moment Coaching Tool - ANS Clarify and Summarize topic Discover best experience Describe dream, vision or three wishes Energy - how it would it feel to realize Strengths Design actions Destiny Summarize and confirm Ready, confident and committed Use MI to Overcome reluctance, ambivalence and resistance - ANS Express empathy, developing discrepancy, rolling with resistance and supporting self-efficacy. How do coaches use rulers as a way to engage clients with compelling inquiries? - ANS Inquire about: The reasons they picked that particular number How they feel about the number Why they didn't pick a lower number What they need to assist them to move to a next higher number What needs would be met by moving to the next higher number MI Generative Moment Coaching Tool - ANS Clarify and summarize topic Revisit vision and goals Decisional balance - Pros/cons for change or staying the same Discrepancy - thinking and feeling rulers to explore the weight of pros and cons. Importance - Rulers Next steps Confidence - Rulers Summarize and confirm Ready and committed Basic protocol for successful brainstorming - ANS Set a time limit Withholding judgement or evaluation of ideas Encouraging wild and exaggerated ideas Letting no idea go unsaid Setting a minimum number of ideas or questions to generate Building on the possibilities put forth by others Combining and expanding ideas What is Relational Flow? - ANS Relational flow happens when coaches and clients perceive themselves as being "in synch" and engaged in generative, interdependent dialogue. Intuitive dance - a relational dynamic between coaches and clients when they enter a zone where they are fully challenged at a high level of skill and awareness. What supports Relational Flow? - ANS Flow studies - (Csikszentmihalyi) flow exists when one is engaged in a challenging situation that requires fully engaging and stretching ones skills at a high level in response. Reflective practitioner - comes from practice. Experienced coaches rely more on intuitive thoughts and perceptions. Readiness to change - ability to engage in flow depends on clients stage of change. Emotional Intelligence - ability to recognize our own feeling and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. Relational competence - In the generative moment, the dance is a collaboration between two connected people.