1
, Welcome to Quickstart: Unit 4 to 6!
Index:
Unit 4…………………………………………………………………………………………..3
Unit 5…………………………………………………………………………………………..7
Unit 3…………………………………………………………………………………………..12
Keywords………………………………………………………………………………………..16
Please Note:
Keywords will be underlined - you should try to memorise their meanings but in case
you’re struggling, there’s a collection of keywords at the back :)
If you feel the need to quiz yourself please feel free to purchase my “Test-Bundle” or
“Save-Me-Bundle” wherein I include my own quizzes and past papers with their respective
memos. For clarification: A Quickstarter pack includes a few units of a module. A Standard
Pack includes ALL units of a module. A Test-Bundle includes quizzes and past papers and
a Save-Me-Bundle includes all units, quizzes, past papers and some extras.
Have fun studying and thank you for purchasing my Quickstart pack!
For legal purposes, this is my own interpretation of the Unisa module PYC1502 and not in any way,
shape, or form is the content of this summary my own. This is a summary made with the intent that
you can pass your assignments and exams not to replace the initial study content of the module.
2
, Summary of unit 4: Interpersonal Psychology
Note: Human relationships form the essence of our being. We build our identity
through the groups and relationships we belong to.
Interpersonal Communication:
the process of exchanging messages influenced by culture, social norms and
individual context. This process is defined in Basic process models of
communication.
- Transmission model: - Berlo’s SMCR model: - Transactional model:
Linear, one-way Expands the process More simplified. More
sending of messages. to include attitudes, focused on
Focuses on the knowledge and simultaneous
transportation of one cultural context. interaction of
communicator to participants than a
another - not a Source linear process.
conversation. Example: (communication skills, Basically an exchange
President’s speech attitudes, culture etc.) of ideas. Think of a
broadcast to the ↓ conversation or a
nation. Message transaction.
(content, elements,
Sender treatments, structure) Sender
↓ ↓ ↑ ↓
Encoding (brain) Channel Encoding
↓ (hearing, seeing, ↑ ↓
channel (voice) smelling, mindfulness) Channel
↓ ↓ ↑ ↓
Decoding (ears/eyes Receiver Decoding
that convert the (communication skills, ↑ ↓
signal) attitudes, culture etc.) Receiver
↓
Receiver (intended
receiver of message)
3
, Welcome to Quickstart: Unit 4 to 6!
Index:
Unit 4…………………………………………………………………………………………..3
Unit 5…………………………………………………………………………………………..7
Unit 3…………………………………………………………………………………………..12
Keywords………………………………………………………………………………………..16
Please Note:
Keywords will be underlined - you should try to memorise their meanings but in case
you’re struggling, there’s a collection of keywords at the back :)
If you feel the need to quiz yourself please feel free to purchase my “Test-Bundle” or
“Save-Me-Bundle” wherein I include my own quizzes and past papers with their respective
memos. For clarification: A Quickstarter pack includes a few units of a module. A Standard
Pack includes ALL units of a module. A Test-Bundle includes quizzes and past papers and
a Save-Me-Bundle includes all units, quizzes, past papers and some extras.
Have fun studying and thank you for purchasing my Quickstart pack!
For legal purposes, this is my own interpretation of the Unisa module PYC1502 and not in any way,
shape, or form is the content of this summary my own. This is a summary made with the intent that
you can pass your assignments and exams not to replace the initial study content of the module.
2
, Summary of unit 4: Interpersonal Psychology
Note: Human relationships form the essence of our being. We build our identity
through the groups and relationships we belong to.
Interpersonal Communication:
the process of exchanging messages influenced by culture, social norms and
individual context. This process is defined in Basic process models of
communication.
- Transmission model: - Berlo’s SMCR model: - Transactional model:
Linear, one-way Expands the process More simplified. More
sending of messages. to include attitudes, focused on
Focuses on the knowledge and simultaneous
transportation of one cultural context. interaction of
communicator to participants than a
another - not a Source linear process.
conversation. Example: (communication skills, Basically an exchange
President’s speech attitudes, culture etc.) of ideas. Think of a
broadcast to the ↓ conversation or a
nation. Message transaction.
(content, elements,
Sender treatments, structure) Sender
↓ ↓ ↑ ↓
Encoding (brain) Channel Encoding
↓ (hearing, seeing, ↑ ↓
channel (voice) smelling, mindfulness) Channel
↓ ↓ ↑ ↓
Decoding (ears/eyes Receiver Decoding
that convert the (communication skills, ↑ ↓
signal) attitudes, culture etc.) Receiver
↓
Receiver (intended
receiver of message)
3
