PRIN ORGANIZATION AND MGMT
3500 - EXAM 1 QUESTIONS &
ANSWERS (GRADED A+)
Ethics - ANSWERSet of moral principles or values that defines right and wrong for a
person or group
Ethical Behavior - ANSWERBehavior that follows accepted principles of right and
wrong
Punctuated Equilibrium - ANSWERA pattern of stability interrupted by periods of
significant change.
Environmental Complexity - ANSWERNumber and intensity of external factors in the
environment that affect organizations.
Simple Environment - ANSWERIncludes few factors - Dairy industry (Stable
demand, predictable, and not fast changing).
Complex environment - ANSWERIncludes many factors - E-commerce/LTL.
Resource Scarcity - ANSWERAbundance or shortage of critical organizational
resources in external environment.
Workplace Deviance - ANSWERUnethical behavior that violates organizational
norms about right and wrong
Cyberloafing - ANSWERSpending time on personal social media sites and surfing
non-work-related retail sites
Ethical Intensity - ANSWERDegree of concern people have about an ethical issue
Magnitude of Consequences - ANSWERTotal harm
Social consensus - ANSWERAgreement
Probability of effect - ANSWERChance something will happen
Temporal immediacy - ANSWERTime between act and consequences
Proximity of effect - ANSWERDistance between decision maker and those affected
Concentration of effect - ANSWERHow much an act affects the average person
, Moral Development - ANSWER
Principles of Ethical Decision making - ANSWERHow to solve ethical dilemmas
Social Responsibility - ANSWERThe Obligation of a business to pursue policies,
make decisions, and take actions that benefit society
Shareholder Model - ANSWEROrganization's overriding goal should be profit
maximization for the benefit of the stakeholders
Stakeholders - ANSWERPersons or groups that have a legitimate interest in a
company
Primary Stakeholders - ANSWERGroups in which the organization depends for its
long-term survival, including shareholders, customers, suppliers, government, local
communities
Secondary Stakeholders - ANSWERMedia, special interest groups, competitors,
future generations that can influence or be influenced by the company, but do not
engage in regular transactions with the company and are not as critical to its long-
term survival
Economic Responsibility - ANSWERMost basic responsibility is producing a valued
product or service in order to make a profit
Legal Responsibility - ANSWERLaws and regulations
Ethical Responsibility - ANSWERDo not violate accepted principles of right and
wrong when doing business
Reactive Strategy - ANSWERDoing less than expected - Denying. Late, last minute
response. Putting a fire out after it happens
Defensive Strategy - ANSWERAdmit responsibility but does little of what is required.
Protecting the organization. Putting up a shield after a fire happens
Accommodative Strategy - ANSWERAccepts responsibility and solves problem
Proactive Strategy - ANSWERAnticipating and addressing a problem before it occurs
External Environment - ANSWERAll forces and events outside a company that can
influence or affect it.
Environmental Change - ANSWERRate at which a company's general and specific
environments change.
Stable environment - ANSWERSlow rate of change.
Dynamic environment - ANSWERFast rate of change.
3500 - EXAM 1 QUESTIONS &
ANSWERS (GRADED A+)
Ethics - ANSWERSet of moral principles or values that defines right and wrong for a
person or group
Ethical Behavior - ANSWERBehavior that follows accepted principles of right and
wrong
Punctuated Equilibrium - ANSWERA pattern of stability interrupted by periods of
significant change.
Environmental Complexity - ANSWERNumber and intensity of external factors in the
environment that affect organizations.
Simple Environment - ANSWERIncludes few factors - Dairy industry (Stable
demand, predictable, and not fast changing).
Complex environment - ANSWERIncludes many factors - E-commerce/LTL.
Resource Scarcity - ANSWERAbundance or shortage of critical organizational
resources in external environment.
Workplace Deviance - ANSWERUnethical behavior that violates organizational
norms about right and wrong
Cyberloafing - ANSWERSpending time on personal social media sites and surfing
non-work-related retail sites
Ethical Intensity - ANSWERDegree of concern people have about an ethical issue
Magnitude of Consequences - ANSWERTotal harm
Social consensus - ANSWERAgreement
Probability of effect - ANSWERChance something will happen
Temporal immediacy - ANSWERTime between act and consequences
Proximity of effect - ANSWERDistance between decision maker and those affected
Concentration of effect - ANSWERHow much an act affects the average person
, Moral Development - ANSWER
Principles of Ethical Decision making - ANSWERHow to solve ethical dilemmas
Social Responsibility - ANSWERThe Obligation of a business to pursue policies,
make decisions, and take actions that benefit society
Shareholder Model - ANSWEROrganization's overriding goal should be profit
maximization for the benefit of the stakeholders
Stakeholders - ANSWERPersons or groups that have a legitimate interest in a
company
Primary Stakeholders - ANSWERGroups in which the organization depends for its
long-term survival, including shareholders, customers, suppliers, government, local
communities
Secondary Stakeholders - ANSWERMedia, special interest groups, competitors,
future generations that can influence or be influenced by the company, but do not
engage in regular transactions with the company and are not as critical to its long-
term survival
Economic Responsibility - ANSWERMost basic responsibility is producing a valued
product or service in order to make a profit
Legal Responsibility - ANSWERLaws and regulations
Ethical Responsibility - ANSWERDo not violate accepted principles of right and
wrong when doing business
Reactive Strategy - ANSWERDoing less than expected - Denying. Late, last minute
response. Putting a fire out after it happens
Defensive Strategy - ANSWERAdmit responsibility but does little of what is required.
Protecting the organization. Putting up a shield after a fire happens
Accommodative Strategy - ANSWERAccepts responsibility and solves problem
Proactive Strategy - ANSWERAnticipating and addressing a problem before it occurs
External Environment - ANSWERAll forces and events outside a company that can
influence or affect it.
Environmental Change - ANSWERRate at which a company's general and specific
environments change.
Stable environment - ANSWERSlow rate of change.
Dynamic environment - ANSWERFast rate of change.
