BUAD 331 Final Exam from the University of
Tennessee, Knoxville (UTK)|| Complete Questions And
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A new company is interested in implementing lean order
fulfillment to decrease costs. Which of the following best
describes the strategy the company should follow to take
advantage of lean order fulfillment?
a. Increase variability of demand by running frequent
promotional campaigns and discounts for select products.
b. Purchase off-season products in bulk to take advantage
of manufacturers' discounts.
c. Increase complexity in the supply chain to ensure
products are made to automobile manufacturers' strict
specifications.
d. Reduce order setup times and integrate across internal
functions and externally with key suppliers to reduce cycle
times and variance.
e. Select suppliers based on lowest unit purchase price
regardless of delivery reliability. - ANSWER-d. Reduce
order setup times and integrate across internal functions
and externally with key suppliers to reduce cycle times
and variance.
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The move to lean and then responsive value creation
requires a paradigm shift from a _______ mentality to a
customer ________ mentality.
a. hybrid style, retention
b. product-focused push, demand-focused pull
c. demand-focused push, product-focused pull
d. product-order completion, time-saving - ANSWER-b.
product-focused push, demand-focused pull
In high-end restaurants, steaks are generally cooked after
the wait staff places the order to the kitchen with the
customers' preference. Which of the following techniques
best describes the fulfillment of steak orders to the final
customer?
a. Anticipatory
b. Responsive
c. Postpone
d. Lean - ANSWER-b. Responsive
What negative outcomes can result from large lot-sized,
long lead-time operations?
a. Customers don't want the items.
b. The items are in places and at times customers don't
want them.
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c. Unsold products are sold at reduced prices or scrapped
altogether.
d. All of the above - ANSWER-d. All of the above
Procurement, conversion, and logistics are activities that
must be done to fulfill a company's exchange
commitments.
a. True
b. False - ANSWER-a. True
In an end-to-end supply chain, the order cycle begins
when __________.
a. a firm is notified of customer need
b. when a customer places an order
c. when a customer recognizes a need
d. when a customer acknowledges the need as being
fulfilled
e. Either a or c - ANSWER-b. when a customer places an
order
Stock-outs can result in which of the following?
a. Back orders
b. Lost sales
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c. Lost customer
d. All of the above
e. None of the above - ANSWER-d. All of the above
When ordering large quantities of products ___________
are high and ___________ are low.
a. setup costs; order costs
b. carrying costs; setup costs
c. carrying costs; facility costs
d. setup costs; carrying costs
e. facility costs; handling costs - ANSWER-b. carrying
costs; setup costs
Warehouse automation is another phrase for WMS.
a. True
b. False - ANSWER-b. False
The goal of a _____________ is to facilitate the
movement of goods and raw materials from origin to
destination in an efficient, reliable, and cost-effective
manner.
a. Digital supply chain