1
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ABQUARP Questions and Answers (100%
Correct Answers) Already Graded A+
how is quality defined? [ ANS: ] no errors, degree of excellence,
do the right thing and do it well. Meeting customers expectations,
exceed expectations.
What is quality mgmt.? [ ANS: ] examine the process to delivery of
care, the outcomes measured
plan-do-check-act [ ANS: ] Walter Shewhart
© 2025 Assignment Expert
Edward Deming [ ANS: ] introduced statistical process to improve
quality
He recognized importance of having accurate and meaningful
Guru01 - Stuvia
infor to improve quality
Demings 7 deadly diseases [ ANS: ] lack of consistency, emphasis
on short term profits, eval of performanmce,job hopping,
excessive medical cost, excessive liability
Joseph Juran [ ANS: ] introduced Total Quality Control
Philip Crosby [ ANS: ] He added financial consequences to quality
performance
Savings are generated by "doing things right the first time"
Quality Mangt. QM [ ANS: ] approaches to imporving quality
emphasis on preventing errors, empowerment of employees,
improve performance, focus on supplier relationships
Quality Assurance [ ANS: ] addresses negative outcomes ( sentinel
events). Hx punishment of peers
, 2
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Quality Improvement [ ANS: ] improving on outcomes that are
consider satisfactory, get better.
Typically focus on process and systems, no individuals
Continuous Quality Improvement [ ANS: ] uses a systematic
process, enhance performance. Looks at processes, not
individual. ( ex laparoscopy, less hospt stay)
Total quality management [ ANS: ] uses QA, QI, CQM and focuses
on customer desire
Sentinel Event [ ANS: ] unexpected death, unrelated loss of
© 2025 Assignment Expert
function, IP suicide, infant abduction, transfusion rxn, wrong site
surgery
Root Cause Analysis [ ANS: ] Analyzing a sentinel event, must
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assess the culture.
Credentialing [ ANS: ] Key part of QM.Make sure the right person ,
right knowledge in the right position
Risk Mgt. [ ANS: ] Focus on monetary loss by eliminating negative
outcomes. Includes insurance, pt satisfaction and legal issues..
Improve documentation. Medical records analysis is very helpful
Ultimate responsibility is the governing body of the hospital.
UR [ ANS: ] formal review of the consumption of all resources in the
delivery of care., Can be prospective, concurrent or retrospective
.Reduce resources to achieve the same result.
Infection Control [ ANS: ] Focus on Outcomes, looks at transmission
of illness to providers, staff and visitors. Reduce risk of future
infection
Outcome studies [ ANS: ] important to analyze effectiveness.
Computer generated outcomes best. self report survey are
vulnerable to inaccuracy, single review least reliable.
, 3
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Peer review [ ANS: ] An individual c similar training and the one
being reviewed.
1-chart rev
2-patterns
3- peer intervention
PRO- peer review organization [ ANS: ] 1972-82 was physician
controlled, nonprofit org that looked at Medicare IP, Utilization
and quality. Changed to PSRO in 1982 via the Tax Equity and
Fiscal Responsibility act
© 2025 Assignment Expert
QARI- quality assurance reform initiative [ ANS: ] 1993- to assist
states develop QI systems, focus on clinical studies
QISMC- quality improvement for system of Managed Care [ ANS: ]
Guru01 - Stuvia
1996-Federal govt formed as a guide for quality mgt, esp for
Medicare and Medicaid
-Designed to strengthen the efforts to protect and improve health
and satisfaction to Medicare and Medicaid enrollees
-clarifies responsibility in promoting quality
-promotes partnership
-develop coordinated quality oversight
-looks for new developments
BBA-balanced budget Act [ ANS: ] 1997-comprehensive revision of
federal statutes governing Medicaid
Revised 1999. Uses QISMC to set quality assurance provisions.
QIO-quality improvement Org [ ANS: ] 2002-defined how quality
measurement and performance improvement should be applied
to M/M
For Expert help and assignment solutions, +254707240657
ABQUARP Questions and Answers (100%
Correct Answers) Already Graded A+
how is quality defined? [ ANS: ] no errors, degree of excellence,
do the right thing and do it well. Meeting customers expectations,
exceed expectations.
What is quality mgmt.? [ ANS: ] examine the process to delivery of
care, the outcomes measured
plan-do-check-act [ ANS: ] Walter Shewhart
© 2025 Assignment Expert
Edward Deming [ ANS: ] introduced statistical process to improve
quality
He recognized importance of having accurate and meaningful
Guru01 - Stuvia
infor to improve quality
Demings 7 deadly diseases [ ANS: ] lack of consistency, emphasis
on short term profits, eval of performanmce,job hopping,
excessive medical cost, excessive liability
Joseph Juran [ ANS: ] introduced Total Quality Control
Philip Crosby [ ANS: ] He added financial consequences to quality
performance
Savings are generated by "doing things right the first time"
Quality Mangt. QM [ ANS: ] approaches to imporving quality
emphasis on preventing errors, empowerment of employees,
improve performance, focus on supplier relationships
Quality Assurance [ ANS: ] addresses negative outcomes ( sentinel
events). Hx punishment of peers
, 2
For Expert help and assignment solutions, +254707240657
Quality Improvement [ ANS: ] improving on outcomes that are
consider satisfactory, get better.
Typically focus on process and systems, no individuals
Continuous Quality Improvement [ ANS: ] uses a systematic
process, enhance performance. Looks at processes, not
individual. ( ex laparoscopy, less hospt stay)
Total quality management [ ANS: ] uses QA, QI, CQM and focuses
on customer desire
Sentinel Event [ ANS: ] unexpected death, unrelated loss of
© 2025 Assignment Expert
function, IP suicide, infant abduction, transfusion rxn, wrong site
surgery
Root Cause Analysis [ ANS: ] Analyzing a sentinel event, must
Guru01 - Stuvia
assess the culture.
Credentialing [ ANS: ] Key part of QM.Make sure the right person ,
right knowledge in the right position
Risk Mgt. [ ANS: ] Focus on monetary loss by eliminating negative
outcomes. Includes insurance, pt satisfaction and legal issues..
Improve documentation. Medical records analysis is very helpful
Ultimate responsibility is the governing body of the hospital.
UR [ ANS: ] formal review of the consumption of all resources in the
delivery of care., Can be prospective, concurrent or retrospective
.Reduce resources to achieve the same result.
Infection Control [ ANS: ] Focus on Outcomes, looks at transmission
of illness to providers, staff and visitors. Reduce risk of future
infection
Outcome studies [ ANS: ] important to analyze effectiveness.
Computer generated outcomes best. self report survey are
vulnerable to inaccuracy, single review least reliable.
, 3
For Expert help and assignment solutions, +254707240657
Peer review [ ANS: ] An individual c similar training and the one
being reviewed.
1-chart rev
2-patterns
3- peer intervention
PRO- peer review organization [ ANS: ] 1972-82 was physician
controlled, nonprofit org that looked at Medicare IP, Utilization
and quality. Changed to PSRO in 1982 via the Tax Equity and
Fiscal Responsibility act
© 2025 Assignment Expert
QARI- quality assurance reform initiative [ ANS: ] 1993- to assist
states develop QI systems, focus on clinical studies
QISMC- quality improvement for system of Managed Care [ ANS: ]
Guru01 - Stuvia
1996-Federal govt formed as a guide for quality mgt, esp for
Medicare and Medicaid
-Designed to strengthen the efforts to protect and improve health
and satisfaction to Medicare and Medicaid enrollees
-clarifies responsibility in promoting quality
-promotes partnership
-develop coordinated quality oversight
-looks for new developments
BBA-balanced budget Act [ ANS: ] 1997-comprehensive revision of
federal statutes governing Medicaid
Revised 1999. Uses QISMC to set quality assurance provisions.
QIO-quality improvement Org [ ANS: ] 2002-defined how quality
measurement and performance improvement should be applied
to M/M
