INMT 341 – EXAM 1 QUESTIONS AND ANSWERS

INMT 341 – EXAM 1 QUESTIONS AND ANSWERS Order to Cash Business Events - ANSWER-1. Market goods/services 2. Negotiate sales order 3. Select & Inspect goods 4. Prepare goods for delivery 5. Deliver goods/services 6. Receive payment 7. Accept customer return of goods 1. Identify a need 2. Request goods/services 3. Negotiate order of goods 4. Receive & inspect goods 5. Store/maintain goods 6. Pay for goods/services 7. Return goods - ANSWER-Procure to Pay Business Events Infrastructure - ANSWER-The physical and virtual resources that support the flow, storage, processing, and analysis of data. Architecture - ANSWER-Overall structure, logical components, and logical interrelationships of input/output, storage, communication, control, & processing Data - ANSWER-What we record about what happens from day to day processes (buy, make, sell) Software - ANSWER-What we use to record data (ERP, CRM, and SCM) Hardware - ANSWER-Physical assets (mainframes, servers, mobile device) Virtualization - ANSWER-Physical server in a virtual sense (cloud) Operating system software - ANSWER-Helps software talk to your hardware (Windows, MacOS) Application software - ANSWER-What we put data into that has been stored in our operating system. Designed for the end user Internet of Things - ANSWER-How electronic things work together (machine to machine communication). Example: Smartwatch Cloud Computing - ANSWER-Storing and accessing data over the internet Public cloud - ANSWER-Something you can open from different computers (dropbox, one drive) Private cloud - ANSWER-What companies use when they want to protect their information. Expensive!! Hybrid cloud - ANSWER-Combination of public and private. This is what most companies use.