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a patient calls the clinic to cancel a postoperative appointment & states that she will
reschedule at a later date. for which following reasons should ma document this information
on the patient's chart? - correct answers to prove that the office was not negligent
when completing documentation in a patient's paper medical record, a ma realizes she
made an error. which actions should ma take? - correct answers draw a line through the
error & initial it
which items included on the cms-1500 claim form should a ma recognize as indicating the
medical necessity of a procedure? - correct answers diagnosis code
which techniques should a ma use to confirm a patient's understanding of insulin
administration? - correct answers observe the patient as she performs a self-demonstration
cell structures is the source of energy for a cell? - correct answers mitochondira
a ma is testing a patient's visual acuity using a snellen chart. which actions should ma take? -
correct answers make sure the patient does not lean foward during the test.
during a routine venipuncture. the patient becomes pale & diaphoretic. what condition is
most likely to occur in this patient? - correct answers syncope
a ma is preparing a community resource library. which actions should ma take 1st? - correct
answers compile a list of local community agencies
a ma is disposing of the syringe and needle she used to inject a seasonal influenza vaccine
which of the following actions should the assistant take? - correct answers drop the syringe,
needle first, into the biohazards sharp container
a ma is preparing a patient who has psoriasis to be examined by the provider. when
inspecting the patient's skin lesions, the ma should expect to observe which of the following
characteristics? - correct answers silvery, scaly
,Ccma Exam 2021 (Nha) Questions And Correct Verified
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a ma receives a denial of payment for a patient's cholecystectomy. the reason stated is
"noncovered services." if this procedure was deemed emergent by the provider. which
actions should ma take? - correct answers instruct the patient to contact the insurer about
the denial of payment
which action should ma take to verify the quality of venipuncture supplies before beginning
a blood draw? - correct answers inspect the integrity of the needle's seal
which instructions should ma give to a patient when administering an enteric-coated tablet?
- correct answers swallow the tablet whole with glass of water
a ma is collecting a health history from an older adult patient who exhibits moderate hearing
loss. which action should ma take? - correct answers remain within the patient's view to
allow lip-reading
a ma is assisting with the physical examination of a patient who has scabies. besides gloves.
which pieces of personal protective equipment should the ma wear? - correct answers
gown
a clinic schedules all cardiac patients on mondays & wednesdays & all oncology patients on
tuesdays & thursdays. what type of scheduling is the clinic using? - correct answers cluster
scheduling
the parent of a child who has pediculosis is asking a ma for more information aboout her
child's condition. the ma should begin by explaining that pediculosis is which types of
infection? - correct answers parasitic
a ma is reviewing a provider's instructions as the patient is preparing to leave the office. the
provider recommends that the patient purchase an over-the-counter antitussive, but the
patient tells the ma that she does not know what an antitussive is. which of the following
responses should the ma make? - correct answers it is a medication that suppresses the
cough reflex
when preforming the palpatory method for obtaining blood pressure. which indicates the
level at which the ma should inflate the cuff? - correct answers 30 mm hg above the radial
pulse cessation
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a first-time patient is late arriving to the office which of the following should the medical
assistant say first? - correct answers "hello. welcome to our office"
a ma is administering an intramuscular immunization to a patient. which action should ma
take? - correct answers cleanse the site in a circular motion from the center outward
a ma is explaining a venipuncuture procedure to a patient. which statements should ma
make? - correct answers ill be collecting a blood sample from you today. there will be a
small stick in your arm.
a ma is examining the skin on a patient's forearm where the patient reports developing a
rash. the assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in
diameter. which of the following terms should he use to document his observations in the
patient's medical record? - correct answers papules
a patient tells a ma that his provider's office is incompetent, as there is no improvement in
his condition. which is appropriate response for ma to make? - correct answers i think that
you feel that your treatment is not effective
a ma is assisting a provider with an abdominal examination. when the provider palpates the
major portion of the liver, the assistant should recognize that he is palpating which of
abdominal quadrants ? - correct answers right upper
a patient is seen in an urgent care center for a laceration to the left foot. the provider
evaluates the injury, determines sutures are not needed, applies a dressing & releases the
patient. which levels of examinations should ma use for the procedure coding for the visit? -
correct answers problem-focused examination
which information should the ma enter into the appointment calendar when scheduling a
patient for a skin rash? - correct answers daytime phone #
a ma discovers a garbage can fire has started in the break room. according to the "race"
acronym for emergency response. which action should ma take first? - correct answers
evacuate staff & patients immediate
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a ma is encouraging a patient to increase her intake of insoluble fiber to help prevent
constipation & hemorrhoids. which foods should the ma recommend as the best source of
insoluble fiber? - correct answers pears w/ skin
a ma is preparing a patient who has congestive heart failure (chf) for an examination by the
provider. which manifestations should ma expect? - correct answers shortness of breath
a ma is discussing information with a patient about a new medication that the provider
prescribed. which actions should ma take? - correct answers reinforce teaching about
frequency of medication administration
a patient arrives at a clinic w/ bill for x-rays that were required due to an injury at the
patient's place of employment. the patient has private insurance & is eligible for workers'
compensation. the ma should recognize that which parties is responsible for payment of this
bill? - correct answers paid in full by workers' compensation
a ma in an outpatient facility is preparing a patient for a venipuncture. which actions should
the assistant take to confirm the patient's identify? - correct answers ask the patient to
state and spell their full name & provide their dob
a ma is using a scale w/ height bar to measure a patient's height. which actions should the
ma take? - correct answers lower the horizontal bar gently so that it rests on the top of the
patients head
a ma is replacing a sharps container in an examination room & recieves a small laceration on
her arm from the plastic lid. which types documentation should the ma complete as a result
of this incident? - correct answers osha form 301
which medical record documentation templates is organized by the entity that supplied the
data? - correct answers source-oriented
which laboratory results should the ma recognize is abnormal ? - correct answers
potassium 3 meq/l