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What is a paradigm shift? - ANSWER/A shift in how the world operates
What are some major shifts that have changed businesses? - ANSWER/COVID,
technology advancements, AI, space travel
What are business practices? - ANSWER/The day to day methods of how a business
runs their process
What are some examples of business practices? - ANSWER/Hiring process, managing
inventory, business role structures, etc
What has changed for businesses since the creation of the internet and relying more on
technology? - ANSWER/Supply chains, birth of online shopping, digital products like
video games & ebooks, marketing changes
What as a big problem for businesses since the creation of the internet and relying more
on technology? - ANSWER/Whether or not a company declares you own a product after
purchasing it (Stop Killing Games movement)
Why is it important for businesses to keep up with technological changes? -
ANSWER/Loss of revenue if not keeping up, losing to competitors, fast decision making
& communication, have to make sure all info is safe
What is core competency? - ANSWER/Something that should be unique and stands
apart from competitors in order to gain a competitive advantage
In addition to core competency what do you need? - ANSWER/Support resources like
customer service, back support, and IT department
Why is IT important? - ANSWER/Because most businesses rely on the internet and
technology, so a good IT is important to stay in the competition
IT is a... - ANSWER/core competency
What are the 4 dimensions of core competence? - ANSWER/- Skills & Knowledge Base
- Values & Norms
- Technical Systems
- Managerial Systems
What is competency? - ANSWER/The skills, knowledge, behavior, and ability to perform
better. Be kind.
, What is critical thinking? - ANSWER/Being able to analyze and evaluate business
processes, routines, goals, approaches to a goal, and then finally reaching evaluation
What are the benefits from critical thinking and competency? - ANSWER/Better
decisions, stronger collaboration, effective work practices, communication
advancements, etc.
What are best practices? - ANSWER/The process of technique to being the best way of
being efficient and effective for the most desired outcome
What is IT within a business? - ANSWER/First study what you need (computers, other
tech), then design it, then develop it, then create it, then implement it, then make sure
you have the support for it
What does IT within a business include? - ANSWER/Hardware, software, network, data
management, and security
What effective information is needed when considering buying new computers for your
business? - ANSWER/- Performance
- What security will be used
- Scalability (storage space)
- What kind of energy will it use
- Compatibility with other systems
- Budget
- Processor choice
- Memory
- Operating System
What are the two types of software for computers? - ANSWER/System and Application
System Software - ANSWER/requires no interaction
Application Software - ANSWER/requires interaction
Who are the end users of a computer? - ANSWER/The people actually using the
computer, YOU are the end user
What should end users think about when collecting info in a business? - ANSWER/-
Customer info
- How to make sure info is kept private
- Making sure employees are trained
What are some policies and/or processes businesses should have for their employees?
- ANSWER/- Background checks
- Social media policies
- Bring your own devices (BYOD) policy