VERIFIED ANSWERS|ACTUAL COMPLETE EXAM|
ALREADY GRADED A+
A process model can be as simple as a diagram with boxes and arrows or as complex as computer
software that allows for process simulation ✔Correct Answer-T
A graphical representation of the movement or flow of concrete or abstract items is a spreadsheet.
✔Correct Answer-F
The term process mapping is often used interchangeably with flowcharting. ✔Correct Answer-T
An assessment of disparities between an organization's current situation and its long-term goals is
known as a swimlane assessment. ✔Correct Answer-F
Process boundaries define which activities are to be included in the process. ✔Correct Answer-T
ERP software such as SAP has many business applications but none of them support business
processes. ✔Correct Answer-F
In flowchart analysis each activity in the process is analyzed for the value it adds to the product or
service ✔Correct Answer-F
Dynamic process modeling takes a basic process flowchart and puts it into motion using computer
simulation techniques to facilitate the evaluation of proposed process changes. ✔Correct Answer-
T
Software programs that automate the execution of business processes and address all aspects of the
process are called ERP Wizards. ✔Correct Answer-F
Organizational change management is a trivial part of the implementation process. ✔Correct
Answer-F
Radio frequency identification technology known commonly as RFID is a tool that is used for tracking
items through a supply chain. ✔Correct Answer-T
A radio frequency identification device (RFID) which can be attached to products is a small package
(or tag) made up of a microprocessor and an antenna. ✔Correct Answer-T
Radio frequency identification device (RFID) tags can degrade in bad weather and an employee must
point an RFID reader directly at a RFID tag to read it. ✔Correct Answer-F
The major opportunity for radio frequency identification device (RFID) technology to reduce out-of-
stock situations is not in the supply chain between the manufacturer and the storeroom at the
individual store but between the backroom stock area and the store shelves. ✔Correct Answer-T
Business intelligence (BI) is a term used to describe a range of different applications and technologies
used to extract and analyze large amounts of data to aid in decision making. ✔Correct Answer-T
, Business analytics is the concept of developing strategic goals for the organization and then
gathering data to evaluate how the organization is performing in relation to those goals. ✔Correct
Answer-F
Enterprise requirements planning is a relatively new term that describes the business and technology
functions that manage information as a corporate asset. ✔Correct Answer-F
The SAP Enterprise Portal gives users complete access to all their work on a single screen using links
to connect users to all the major applications needed to perform their jobs. ✔Correct Answer-T
The combination of software tools that enables an organization's various systems and applications to
communicate with other applications over the Internet is called Web services. ✔Correct Answer-T
SAP's Web services platform is DreamWeaver which is a collection of components that support
business transactions over the Internet by providing seamless connectivity of diverse applications
through the Internet. ✔Correct Answer-F
Software as a service (SaaS) is a software delivery model in which a software product is hosted by a
company on its servers and is accessed by customers via a Web browser. ✔Correct Answer-T
One of the four functional areas of operation is Human Resources (HR) ✔Correct Answer-T
Historically, businesses have had organizational structures that separated the functional areas, but
business schools have not been organized like that ✔Correct Answer-F
information systems that are designed so functional areas share data are called integrated
information systems ✔Correct Answer-T
Sales forecasts are historical records of sales ✔Correct Answer-F
The business process of Cash Flow Management is handled under the Accounting and Finance
functional area of operation ✔Correct Answer-T
The functional area of Supply Chain Management (SCM) sets prices ✔Correct Answer-F
When manufacturing runs out of raw materials, it's known as a stockout ✔Correct Answer-T
To avoid stockouts, manufacturers might carry extra raw materials This excess is known as safety
stock ✔Correct Answer-T
Accounts receivable are recorded by the Human Resources department (HR) ✔Correct Answer-F
The business function of government compliance falls under the Supply Chain Management
functional area of operation ✔Correct Answer-F
The complex hardware and software that goes into an ERP system was not available until the 1970s
✔Correct Answer-F
The capabilities of computer hardware doubling every 18 months is known as Gates' Law ✔Correct
Answer-F