DELL CLIENT FOUNDATION ASSESSMENT 2026
EXAM SCRIPT COMPLETE QUESTIONS AND
SOLUTIONS
● Which of the following are the Pre-boot system diagnostics? (Select 2)
Answer: ePSA.
SupportAssist | On-board Diagnostics.
● Select the steps involved in unpacking parts. (Select 2) Answer: Place
the box on a secure surface and break the tamper proof seal with a safe
tool. Carefully open the package top or lid.
All parts must be handled by lifting and holding from the edges or sides.
Avoid touching the surface or bottom of the parts.
● The BIOS Recovery (via HDD) does not support recovery from
_________ and ______. (Select 2) Answer: Hard Disk Drive with
password set.
Encrypted Hard Drive.
, ● How do you access BIOS/System Setup using F12 method? (Select 2)
Answer: Power on the system. When the Dell logo appears, tap the F12
key to access the one-time boot menu.
Select BIOS Setup on the menu and press the Enter key.
● Which of these is the recommended combination for cleaning
electronic components of the system? Answer: Isopropyl alcohol and
lint free cloth
● Which out of these is a probable point of failure for a no power issue
in laptops? (Select 2) Answer: AC Adapter
Frayed pins
● A customer is getting a "No bootable device found" message while
powering on the system. Which option under the BIOS would help to fix
this issue? Answer: Boot Configuration.
● Which of the following are valid steps in launching ePSA diagnostics?
(Select 2) Answer: Use the up and down arrow keys to select
Diagnostics on the menu and press the Enter key.
Power on the system. Tap the F12 key when the Dell logo appears to
access the one-time boot menu.
EXAM SCRIPT COMPLETE QUESTIONS AND
SOLUTIONS
● Which of the following are the Pre-boot system diagnostics? (Select 2)
Answer: ePSA.
SupportAssist | On-board Diagnostics.
● Select the steps involved in unpacking parts. (Select 2) Answer: Place
the box on a secure surface and break the tamper proof seal with a safe
tool. Carefully open the package top or lid.
All parts must be handled by lifting and holding from the edges or sides.
Avoid touching the surface or bottom of the parts.
● The BIOS Recovery (via HDD) does not support recovery from
_________ and ______. (Select 2) Answer: Hard Disk Drive with
password set.
Encrypted Hard Drive.
, ● How do you access BIOS/System Setup using F12 method? (Select 2)
Answer: Power on the system. When the Dell logo appears, tap the F12
key to access the one-time boot menu.
Select BIOS Setup on the menu and press the Enter key.
● Which of these is the recommended combination for cleaning
electronic components of the system? Answer: Isopropyl alcohol and
lint free cloth
● Which out of these is a probable point of failure for a no power issue
in laptops? (Select 2) Answer: AC Adapter
Frayed pins
● A customer is getting a "No bootable device found" message while
powering on the system. Which option under the BIOS would help to fix
this issue? Answer: Boot Configuration.
● Which of the following are valid steps in launching ePSA diagnostics?
(Select 2) Answer: Use the up and down arrow keys to select
Diagnostics on the menu and press the Enter key.
Power on the system. Tap the F12 key when the Dell logo appears to
access the one-time boot menu.
