Due May 26 at 11:59pm
Points 100
Questions 100
Time Limit 360 Minutes
Allowed Attempts 3
Instructions
Final Exam
[WLOs: 1, 2, 3] [CLOs: 1, 2, 3, 4, 5]
Prior to beginning work on this assignment, review the textbook chapters assigned in earlier
weeks of class. When you are ready, complete the 100-question, multiple-choice exam on
concepts covered in the assigned textbook readings throughout the course and is worth 15%
of your course grade. You will have 6 hours to complete the Final Exam. You will have three
attempts to complete the exam, and it must be completed by 11:59 pm in the student’s time
zone on Sunday, Day 6 of Week 5. Your highest grade will be recorded. Remember to save
your answers often while you are taking the exam. If you should have any technical issues
while taking the exam, you must contact your instructor immediately and be prepared to
complete the exam that same day.
Click on the Take the Quiz button when you are ready to start this exam. When finished, click
on Submit Quiz.
Take the Quiz Again
Attempt History
Attempt Time Score
LATEST Attempt 1 182 minutes 99 out of 100
Score for this attempt: 99 out of 100
:
,Submitted May 22 at 11:53pm
This attempt took 182 minutes.
Question 1
pts
Match the following terms to their definitions:
Correct!
Middle manager
a manager who supervises the activities of front-line supervisors while also interpreting the general, long-range
Correct!
Operational plan
a plan that guides and directs an organization's daily activities
Correct!
Organization
a collection of people who work together and coordinate their actions to achieve goals and desired future outco
Correct!
Organizational structure
the formal system of task and reporting relationships that coordinates the activities of members within an organ
Correct!
Staff manager
a manager who leads a department that serves in a supporting role in an organization, such as accounting or m
Question 2
pts
:
,Match the following terms and definitions:
Correct!
Group
two or more people interacting with a common purpose or goal
Correct!
Conflict resolution
the ability to resolve conflicts by understanding the concerns of the parties involved and choosing the appropria
Correct!
Emergent leader
a leader who arises from an individual situation and circumstance
Correct!
Norm
a rule governing behaviors in a group or team
Correct!
Team
a group in which synergies emerge from greater interdependence and shared effort among members
Question 3
pts
Match the following terms and definitions:
Correct!
Cultural competence
:
, a feature of organizations or individuals that acknowledge others' social, cultural, and linguistic differences and
Correct!
Culturally competent health care organization
an organization that practices cultural competence when working with patients and has processes in place to id
Correct!
Culture
the shared values, practices, and behaviors among a group of people
Correct!
Health disparity
a circumstance in which a distinct populace encounters a significant or great difference in the overall rates of di
Correct!
Stereotyping
occurs when someone applies assumed, and often inaccurate, averages or characteristics to every individual in
Question 4
pts
Match the following terms and definitions:
Correct!
Corporate strategy
a document that states the type of business or operation that the organization is in or that it seeks to be in, alon
Correct!
Cost leadership strategy
: