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Terms in this set (11)
Communicate with clients receiving mental health
services, assist in gathering info. for mental health
What do QMHA's do?
evaluations, support and assist clients in reaching
goals on their treatment plan.
-Establish a helping relationship by demonstrating
empathy, respect, and genuineness.
How do you engage
-active listening
consumers?
-implement measure to avoid crisis
-Use person-first language
-Orients the consumer receiving services to the
program including rules and expectations
-explain to consumers and families roles and
How do you orient
responsibilities of each team member
consumers?
-explain forms
-explain purposes
-explain mandatory abuse reporting
-assist in gathering information about basic and
community living characteristics of the person
receiving for assessment purposes.
How do you collect
-demonstrate effective interviewing techniques
information for
-use open ended questions
assessment?
-active listening skills
-respond to self identified-needs
-refrain from use of diagnostic labels