The chapters in this document are displayed in reversed order, with the last chapter
appearing first. This change ensures all chapters are included in the test bank. Ch 1 to 14 Included ✅
Business Communication Essentials, Cdn. Ed., 6e (Bovee/Thill/Scribner)
Chapter 14 Applying and Interviewing for Employment
1) A job interview is sometimes viewed as a test to guess the right answers, or as an interrogation
where you have to defend your background and skills. However, an interview should be thought
of as an opportunity to ________.
A) say the right thing
B) share information
C) sell yourself
D) showcase your skills
Answer: B
Diff: 1 Type: MC
Objective: 14-1
2) Which among these is the centrepiece of your job search package?
A) Job-inquiry letter
B) Application letter
C) Résumé
D) Job advertisement
Answer: C
Diff: 1 Type: MC
Objective: 14-1
3) When sending résumés and application letters, be aware that ________.
A) application letters are mailed earlier and then résumés
B) application letters are mailed after résumés
C) hand delivered letters are better appreciated
D) employers prefer an application message to accompany your résumé
Answer: D
Diff: 1 Type: MC
Objective: 14-1
4) Land-Air Global Transport has an immediate opening for a supply chain pricing analyst. You
are interested in this job and wish to apply. To impress Land-Air Global Transport with your
application letter, you should ________.
A) use an embellished layout
B) show that you understand the company and the position
C) use a personal, "chummy" tone
D) only email your cover letter
Answer: B
Diff: 2 Type: MC
Objective: 14-1
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,5) Cover letters accompanying résumés should ________.
A) be detail-oriented
B) repeat the information from the résumé
C) be descriptive
D) be given as much care as the résumé
Answer: D
Diff: 1 Type: MC
Objective: 14-1
6) Taking the initiative to write to companies even though they haven't advertised a relevant job
opening is ________.
A) being proactive
B) an easier way to get a job
C) usually looked down upon by employers
D) prospecting
Answer: D
Diff: 1 Type: MC Objective: 14-1
7) You are applying for the position of an H.R. Consultant but are unsure which companies in
your city have an opening. You decide to mail your résumé to a few companies. Which of these
guidelines would you keep in mind while mailing your application letter?
A) You thoroughly research the requirements of your position.
B) You mail the letter only to those companies where you are acquainted with the managers.
C) You refrain from mailing unsolicited application letters.
D) You email only the application letters.
Answer: A
Diff: 3 Type: MC
Objective: 14-1
8) Ruth is applying for jobs but she doesn't know how to begin an application letter; she comes
to you for advice. In the opening paragraph, you would ask her to ________.
A) include questions about the company needs
B) explain her purpose for writing the letter
C) briefly mention qualifications
D) include details of her skills
Answer: B
Diff: 2 Type: MC
Objective: 14-1
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,9) The middle section of a job application letter should ________.
A) present your strongest selling points in terms of their potential benefit to the organization
B) give your entire work history in case the employer doesn't read your résumé
C) stress ways in which you do not meet the job qualifications
D) discuss each requirement listed in the job, if it is an unsolicited letter
Answer: A
Diff: 1 Type: MC
Objective: 14-1
10) Mentioning your strengths in an application letter ________.
A) can be a strong selling point when backed up with relevant experience
B) takes a lesser priority compared to stressing about experience
C) is usually overlooked by applicants
D) can be repetitive as it is already mentioned in the résumé
Answer: A
Diff: 1 Type: MC
Objective: 14-1
11) Shopmart has advertised for a store manager position in their Victoria, British Columbia
centre. You want to apply for this position since you have assisted your store manager and have
thorough knowledge of the skills required for the job. When writing your application letter to
Shopmart, you should ________.
A) stress that you have not held any managerial roles
B) include a copy of the advertisement with your letter
C) discuss each of the requirements specified in the job posting
D) restrict your message to just the core job duties
Answer: C
Diff: 2 Type: MC
Objective: 14-1
12) One way of getting the reader's attention in an unsolicited application letter is to ________.
A) inquire about the organization's needs
B) ask which skills will benefit the organization
C) identify where you discovered the job opening
D) refer to the company's publicized achievements and new changes
Answer: D
Diff: 1 Type: MC
Objective: 14-1
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, 13) Towards the end of the middle section of your application letter, refer your reader to your
résumé by citing ________.
A) your references
B) a specific fact covered there
C) your volunteer experience
D) a general point
Answer: B
Diff: 1 Type: MC
Objective: 14-1
14) In the final paragraph of your application letter, make sure you ask the reader for a specific
action and ________.
A) facilitate a reply
B) a request for an interview
C) an offer to give further details if required
D) enquire about the organization's needs
Answer: A
Diff: 1 Type: MC
Objective: 14-1
15) Alicia was told by Mark about a vacancy at his organization and that they are accepting
applications for the next two weeks. Alicia applies within a week. What should she do next?
A) She should call as soon as she submits the application.
B) She should email after three days.
C) She should wait for their call.
D) She should call after a week or two.
Answer: D
Diff: 2 Type: MC
Objective: 14-1
16) Jenny has applied for the position of an office assistant. What should she do, if her
application letter and résumé fail to bring a response within a month?
A) She should call to find out why she hasn't heard from the prospective employer.
B) She should send a follow-up letter or email.
C) She should cross this particular job possibility off her list and apply somewhere else.
D) She should mail them another copy of her application letter and résumé.
Answer: B
Diff: 3 Type: MC
Objective: 14-1
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appearing first. This change ensures all chapters are included in the test bank. Ch 1 to 14 Included ✅
Business Communication Essentials, Cdn. Ed., 6e (Bovee/Thill/Scribner)
Chapter 14 Applying and Interviewing for Employment
1) A job interview is sometimes viewed as a test to guess the right answers, or as an interrogation
where you have to defend your background and skills. However, an interview should be thought
of as an opportunity to ________.
A) say the right thing
B) share information
C) sell yourself
D) showcase your skills
Answer: B
Diff: 1 Type: MC
Objective: 14-1
2) Which among these is the centrepiece of your job search package?
A) Job-inquiry letter
B) Application letter
C) Résumé
D) Job advertisement
Answer: C
Diff: 1 Type: MC
Objective: 14-1
3) When sending résumés and application letters, be aware that ________.
A) application letters are mailed earlier and then résumés
B) application letters are mailed after résumés
C) hand delivered letters are better appreciated
D) employers prefer an application message to accompany your résumé
Answer: D
Diff: 1 Type: MC
Objective: 14-1
4) Land-Air Global Transport has an immediate opening for a supply chain pricing analyst. You
are interested in this job and wish to apply. To impress Land-Air Global Transport with your
application letter, you should ________.
A) use an embellished layout
B) show that you understand the company and the position
C) use a personal, "chummy" tone
D) only email your cover letter
Answer: B
Diff: 2 Type: MC
Objective: 14-1
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,5) Cover letters accompanying résumés should ________.
A) be detail-oriented
B) repeat the information from the résumé
C) be descriptive
D) be given as much care as the résumé
Answer: D
Diff: 1 Type: MC
Objective: 14-1
6) Taking the initiative to write to companies even though they haven't advertised a relevant job
opening is ________.
A) being proactive
B) an easier way to get a job
C) usually looked down upon by employers
D) prospecting
Answer: D
Diff: 1 Type: MC Objective: 14-1
7) You are applying for the position of an H.R. Consultant but are unsure which companies in
your city have an opening. You decide to mail your résumé to a few companies. Which of these
guidelines would you keep in mind while mailing your application letter?
A) You thoroughly research the requirements of your position.
B) You mail the letter only to those companies where you are acquainted with the managers.
C) You refrain from mailing unsolicited application letters.
D) You email only the application letters.
Answer: A
Diff: 3 Type: MC
Objective: 14-1
8) Ruth is applying for jobs but she doesn't know how to begin an application letter; she comes
to you for advice. In the opening paragraph, you would ask her to ________.
A) include questions about the company needs
B) explain her purpose for writing the letter
C) briefly mention qualifications
D) include details of her skills
Answer: B
Diff: 2 Type: MC
Objective: 14-1
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,9) The middle section of a job application letter should ________.
A) present your strongest selling points in terms of their potential benefit to the organization
B) give your entire work history in case the employer doesn't read your résumé
C) stress ways in which you do not meet the job qualifications
D) discuss each requirement listed in the job, if it is an unsolicited letter
Answer: A
Diff: 1 Type: MC
Objective: 14-1
10) Mentioning your strengths in an application letter ________.
A) can be a strong selling point when backed up with relevant experience
B) takes a lesser priority compared to stressing about experience
C) is usually overlooked by applicants
D) can be repetitive as it is already mentioned in the résumé
Answer: A
Diff: 1 Type: MC
Objective: 14-1
11) Shopmart has advertised for a store manager position in their Victoria, British Columbia
centre. You want to apply for this position since you have assisted your store manager and have
thorough knowledge of the skills required for the job. When writing your application letter to
Shopmart, you should ________.
A) stress that you have not held any managerial roles
B) include a copy of the advertisement with your letter
C) discuss each of the requirements specified in the job posting
D) restrict your message to just the core job duties
Answer: C
Diff: 2 Type: MC
Objective: 14-1
12) One way of getting the reader's attention in an unsolicited application letter is to ________.
A) inquire about the organization's needs
B) ask which skills will benefit the organization
C) identify where you discovered the job opening
D) refer to the company's publicized achievements and new changes
Answer: D
Diff: 1 Type: MC
Objective: 14-1
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, 13) Towards the end of the middle section of your application letter, refer your reader to your
résumé by citing ________.
A) your references
B) a specific fact covered there
C) your volunteer experience
D) a general point
Answer: B
Diff: 1 Type: MC
Objective: 14-1
14) In the final paragraph of your application letter, make sure you ask the reader for a specific
action and ________.
A) facilitate a reply
B) a request for an interview
C) an offer to give further details if required
D) enquire about the organization's needs
Answer: A
Diff: 1 Type: MC
Objective: 14-1
15) Alicia was told by Mark about a vacancy at his organization and that they are accepting
applications for the next two weeks. Alicia applies within a week. What should she do next?
A) She should call as soon as she submits the application.
B) She should email after three days.
C) She should wait for their call.
D) She should call after a week or two.
Answer: D
Diff: 2 Type: MC
Objective: 14-1
16) Jenny has applied for the position of an office assistant. What should she do, if her
application letter and résumé fail to bring a response within a month?
A) She should call to find out why she hasn't heard from the prospective employer.
B) She should send a follow-up letter or email.
C) She should cross this particular job possibility off her list and apply somewhere else.
D) She should mail them another copy of her application letter and résumé.
Answer: B
Diff: 3 Type: MC
Objective: 14-1
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