What of the following was not a key strategy for successful healthcare organizations in the past?
- Answers Reduce costs
Approximately what portion of the US GDP will be consumed by healthcare in 2025? - Answers
20 percent
Which of the following healthcare aims is included in the Institute of Medicine's Crossing the
Quality Chasm? - Answers All of these answers are correct.
- Safe
- Timely
- Equitable
Which strategy is not considered part of "evidence-based medicine"? - Answers Correct coding
of procedures and diagnoses
Which of the following is not a trend that provides opportunity for improvement in the US health
system? - Answers Individual providers avoiding mergers, partnerships, and acquisitions
Which of the following is an example of balancing feedback? - Answers Using real-time
physiological monitoring to control drug dosage.
The goal of operations management is to - Answers more effectively and efficiently deliver the
org's products and services
Which part of a system flows from output to input and controls the quality of the system? -
Answers Feedback
Which is the most useful level of the knowledge hierarchy for making management decisions? -
Answers Wisdom
What is a necessary element of a system for mass production? - Answers Specialization of
tasks
Which is not one of Fredrick Taylor's principles of scientific management? - Answers Employee
work experiences
Which of the following is not a key tool for project management? - Answers Quality circles
Which of the following is not a quality certification or award? - Answers Coventry Award
The just-in-time Inventory and Toyota Production System were the basis for which of the
following? - Answers Lean production
, Which of the following is not a part of evidence-based medicine? - Answers Total quality
management groups
Which of the following is a reason that evidence-based medicine has not been widely used. -
Answers - All of these are correct.
- Disagreement on the science underlying a guideline.
- Resistance to change and reliance on habits
- Belief that all patients are unique and EBM is "cookbook medicine"
Public reporting of healthcare quality does not measure which of the following? - Answers
Patient compliance
One of the most expensive aspects of all healthcare systems is the care of patients with chronic
disease. - Answers True
Which of the following is not a goal of pay-for-performance systems? - Answers Encourage poor
providers to leave the system
What is the primary purpose of the balanced scorecard? - Answers To effectively implement
strategy
What is the most important tool that is used to implement a traditional strategic plan? -
Answers Management control and actions
What is the primary problem with using traditional reporting tools to execute strategy? -
Answers Reports do not connect to other reports or actions.
What are the four perspectives used in the balanced scorecard? - Answers Finance, operations,
customers, employees
From the customer perspective, what is the most important question an organization should
ask? - Answers What is the value proposition we are delivering to our customers?
What is the purpose of a strategy map? - Answers Link strategic initiatives with "if-then"
statements
The top perspective on a (for-profit) strategy map is which of the following? - Answers Financial
What is PMI formal project management? - Answers Evidence-based procedures to deliver
results on time and under budget
Which of the following is not a characteristic of a project? - Answers Results in cost savings
Which is the best method for selecting among competing projects? - Answers Develop a matrix
of criteria that are important, and then rank each project