TOUR 3 TRAVEL SERVICES EXAM
QUESTIONS AND ANSWERS
T/F: travel counsellors can sell products offered by tour wholesalers and tour
operators - ANSWER-True
T/F: Tour operator can sell directly to the consumer or directly to a travel agency -
ANSWER-True
T/F: Specialty travel agency specializing in business travel because these customers
are less price sensitive - ANSWER-False
T/F: Tour wholesalers purchase large quantities of airline seats and resell those
seats travel agents at a profit - ANSWER-False
T/F: an example of an outbound tour is bringing tourists from Japan to British
Columbia - ANSWER-False
T/F: promotion is one of the earliest considerations when developing a tour -
ANSWER-False
What do independent tours do? - ANSWER-Help customers create their own
personal vacation packages
T/F: Tour operators must obtain approval for air or rail components of their packages
from the national travel association - ANSWER-False
An example of a gateway city - ANSWER-Calgary
Define gateway city - ANSWER-City that is a primary arrival and departure point
T/F: Ethnic tours visit major religious sites around the world - ANSWER-False
What is a performance bond - ANSWER-A form of insurance held by tour operators
in case of financial difficulties
What are full service agencies - ANSWER-Agencies that are able to serve all
categories of traveller needs
T/F: Tour operators are licensed at both the national and a provincial level to ensure
high standards of service - ANSWER-False
Describe a hosted tour - ANSWER-Tour where a different company representative
meets the group at each destination
What organization works with the travel industry on training and setting professional
industry standards - ANSWER-CITC
QUESTIONS AND ANSWERS
T/F: travel counsellors can sell products offered by tour wholesalers and tour
operators - ANSWER-True
T/F: Tour operator can sell directly to the consumer or directly to a travel agency -
ANSWER-True
T/F: Specialty travel agency specializing in business travel because these customers
are less price sensitive - ANSWER-False
T/F: Tour wholesalers purchase large quantities of airline seats and resell those
seats travel agents at a profit - ANSWER-False
T/F: an example of an outbound tour is bringing tourists from Japan to British
Columbia - ANSWER-False
T/F: promotion is one of the earliest considerations when developing a tour -
ANSWER-False
What do independent tours do? - ANSWER-Help customers create their own
personal vacation packages
T/F: Tour operators must obtain approval for air or rail components of their packages
from the national travel association - ANSWER-False
An example of a gateway city - ANSWER-Calgary
Define gateway city - ANSWER-City that is a primary arrival and departure point
T/F: Ethnic tours visit major religious sites around the world - ANSWER-False
What is a performance bond - ANSWER-A form of insurance held by tour operators
in case of financial difficulties
What are full service agencies - ANSWER-Agencies that are able to serve all
categories of traveller needs
T/F: Tour operators are licensed at both the national and a provincial level to ensure
high standards of service - ANSWER-False
Describe a hosted tour - ANSWER-Tour where a different company representative
meets the group at each destination
What organization works with the travel industry on training and setting professional
industry standards - ANSWER-CITC
