PS 101: Introduction to Patient Safety
Exam 2026 Questions and Answers
What is most likely to happen if a health system punishes an individual for an
unintended error that was the result of a systems problem? - Correct answer-A and
C
Punishing individuals for blameless errors has a weakening effect on a health
system's culture of safety (an environment in which providers can discuss errors
and harm openly because they know they won't be unfairly punished and have
confidence that reporting safety events will lead to improvement). Staff may view
the punishment as unfair, and worry that they will be punished if they make an
error. This fear decreases the chances of staff reporting errors so that the system
can learn from them. Staff trying to be more careful will ultimately not eliminate
errors caused by faulty systems.
Which of the following statements is true about blame and punishment of
individuals for making errors? - Correct answer-They can be appropriate responses
if that individual intentionally caused harm.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
Exam 2026 Questions and Answers
What is most likely to happen if a health system punishes an individual for an
unintended error that was the result of a systems problem? - Correct answer-A and
C
Punishing individuals for blameless errors has a weakening effect on a health
system's culture of safety (an environment in which providers can discuss errors
and harm openly because they know they won't be unfairly punished and have
confidence that reporting safety events will lead to improvement). Staff may view
the punishment as unfair, and worry that they will be punished if they make an
error. This fear decreases the chances of staff reporting errors so that the system
can learn from them. Staff trying to be more careful will ultimately not eliminate
errors caused by faulty systems.
Which of the following statements is true about blame and punishment of
individuals for making errors? - Correct answer-They can be appropriate responses
if that individual intentionally caused harm.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
