TOUR AND TRAVEL MANAGEMENT
EXAM QUESTIONS AND ANSWERS
Very important component of the tourism industry that helps facilitate that helps
travel. It operates as a legally appointed agent, representing the principal in a certain
geographic area. It is also a business that sells the travel industry's products and
services - ANSWER-Travel agency
Who sell the products and services related to the following?
-Airlines, Cruise lines, Hotels, Car rentals, railway transport, package tours -
ANSWER-Travel agency
A person who represents a ___________ __________. Without the ________
__________, it will be impossible for clients to interact with a ________ __________
(same answers). - ANSWER-Travel agent
Who is act as the following?
· The direct point of contact for a traveler who is researching & intending to purchase
packages and experiences through an agency
· A specialist in certain types of travel including specific destinations, outdoor
adventures, and backpacking rail, cruise, cycling tours to name a few.
· Advisors who can help travelers when they seek advice about their trips
· Professional who operate at the fix address and offer services bought online in a
bricks and mortar ( traditional business serving customers in a building) location
· Intermediaries who can have a face-to-face conversation with their customers or
which then through phone or e-mail
· Professionals who have specialized diploma or certificate related to travel services.
- ANSWER-Travel Agent
What are the 2 types of travel agents? - ANSWER-Non-IATA Travel Agents and
IATA Travel Agents
What are the types of travel agency? - ANSWER-Independence, miniple, multiple e-
agent, holiday hypermarket, home worker, specialist
What are the history of travel agency? - ANSWER-Cox and Kings, Aviation
development, Post world war II, Airline reservation system, Present times
Who is the founder of cox and kings? - ANSWER-Richard Cox
It is believed to be the very first travel agency and is considered as the longest travel
and tours company in the world. The beginning of travel agency started in england in
the year 1758 with typical rich customer as its clients.
It is founded by richard folks who was chosen to be the general agent to regiment of
foot guards in india under the command of lord ligonier. He work on housing and
feeding the guards and caring favor with the military briton establishment. He
, became successful because of his ability to seek funds from various sources and
creative business partners. Gian on a partnership in the year 1765 with Mr.
Drummond who is family run the london bank and flourish their partnership become
agents 48 months more regiments. - ANSWER-Cox and kings
Known as the father of travel agency. He open a business that was dedicated to help
of the britons to see the world. He was the first person to organize a package tour as
pressure produced by groups. In 1926 thomas cook open his quarters in a very
passion about berkeley street in london. - ANSWER-Thomas Cook
This era help traveling cebu has a business because of aviation. Many of the brands
that are from here today such as queensland and northern territory ira service (also
known as Qantas) Delta, american airways ( today's american airlines) and pan
american world airways PanAm, were formed at this time.
Countless travel agencies were already present since cox and kings which was
believed to be the first travel agency. After the world war 2 middle class people were
the target market of the travel agency agents. This was the time when family school
offered beach holiday packages. Travel agencies became more popular particularly
to the high class society who wanted a hassle-free vacation. People began to realize
that it was very convenient and practical for them to have a package holiday to rather
than doing all the things by themselves, like planning and preparing. - ANSWER-
Aviation development
On a parallel truck with the growth of the airlines was the growth of travel agencies.
Many travel agencies became important and booking channels for the airlines. As a
airlines routes and booking processes became more complicated, travel agents
became a popular method for consumers to book there airlines ticket. However,
travel agents wanted more access to airline schedules and fair so they could sell
tickets more efficiently and automate their side of the booking process. Thus, it gave
birth to other airlines companies creating their own system one of booking was delta
airlines own Delta Automated Travel Account System (DATAS). - ANSWER-Airline
reservation system
There are various travel agencies nowadays. As the time changes, not them and
also changes with different trends. Travellers expect more option and customized
approach in their travel needs. Changes in booking and reservation can also be
observed. - ANSWER-Present times
Who is assists individuals or groups who wish to do any of the following?
- Take trips
- Plan different itineraries
- Make a reservation for tours, transportations, and hotels
- Obtain or prepare airline tickets
- Perform other related services designing a different to wear and keeping the
suppliers' product and brand knowledge - ANSWER-Travel agency
What are the role and importance of travel agency? - ANSWER-- Provide information
and expertise
EXAM QUESTIONS AND ANSWERS
Very important component of the tourism industry that helps facilitate that helps
travel. It operates as a legally appointed agent, representing the principal in a certain
geographic area. It is also a business that sells the travel industry's products and
services - ANSWER-Travel agency
Who sell the products and services related to the following?
-Airlines, Cruise lines, Hotels, Car rentals, railway transport, package tours -
ANSWER-Travel agency
A person who represents a ___________ __________. Without the ________
__________, it will be impossible for clients to interact with a ________ __________
(same answers). - ANSWER-Travel agent
Who is act as the following?
· The direct point of contact for a traveler who is researching & intending to purchase
packages and experiences through an agency
· A specialist in certain types of travel including specific destinations, outdoor
adventures, and backpacking rail, cruise, cycling tours to name a few.
· Advisors who can help travelers when they seek advice about their trips
· Professional who operate at the fix address and offer services bought online in a
bricks and mortar ( traditional business serving customers in a building) location
· Intermediaries who can have a face-to-face conversation with their customers or
which then through phone or e-mail
· Professionals who have specialized diploma or certificate related to travel services.
- ANSWER-Travel Agent
What are the 2 types of travel agents? - ANSWER-Non-IATA Travel Agents and
IATA Travel Agents
What are the types of travel agency? - ANSWER-Independence, miniple, multiple e-
agent, holiday hypermarket, home worker, specialist
What are the history of travel agency? - ANSWER-Cox and Kings, Aviation
development, Post world war II, Airline reservation system, Present times
Who is the founder of cox and kings? - ANSWER-Richard Cox
It is believed to be the very first travel agency and is considered as the longest travel
and tours company in the world. The beginning of travel agency started in england in
the year 1758 with typical rich customer as its clients.
It is founded by richard folks who was chosen to be the general agent to regiment of
foot guards in india under the command of lord ligonier. He work on housing and
feeding the guards and caring favor with the military briton establishment. He
, became successful because of his ability to seek funds from various sources and
creative business partners. Gian on a partnership in the year 1765 with Mr.
Drummond who is family run the london bank and flourish their partnership become
agents 48 months more regiments. - ANSWER-Cox and kings
Known as the father of travel agency. He open a business that was dedicated to help
of the britons to see the world. He was the first person to organize a package tour as
pressure produced by groups. In 1926 thomas cook open his quarters in a very
passion about berkeley street in london. - ANSWER-Thomas Cook
This era help traveling cebu has a business because of aviation. Many of the brands
that are from here today such as queensland and northern territory ira service (also
known as Qantas) Delta, american airways ( today's american airlines) and pan
american world airways PanAm, were formed at this time.
Countless travel agencies were already present since cox and kings which was
believed to be the first travel agency. After the world war 2 middle class people were
the target market of the travel agency agents. This was the time when family school
offered beach holiday packages. Travel agencies became more popular particularly
to the high class society who wanted a hassle-free vacation. People began to realize
that it was very convenient and practical for them to have a package holiday to rather
than doing all the things by themselves, like planning and preparing. - ANSWER-
Aviation development
On a parallel truck with the growth of the airlines was the growth of travel agencies.
Many travel agencies became important and booking channels for the airlines. As a
airlines routes and booking processes became more complicated, travel agents
became a popular method for consumers to book there airlines ticket. However,
travel agents wanted more access to airline schedules and fair so they could sell
tickets more efficiently and automate their side of the booking process. Thus, it gave
birth to other airlines companies creating their own system one of booking was delta
airlines own Delta Automated Travel Account System (DATAS). - ANSWER-Airline
reservation system
There are various travel agencies nowadays. As the time changes, not them and
also changes with different trends. Travellers expect more option and customized
approach in their travel needs. Changes in booking and reservation can also be
observed. - ANSWER-Present times
Who is assists individuals or groups who wish to do any of the following?
- Take trips
- Plan different itineraries
- Make a reservation for tours, transportations, and hotels
- Obtain or prepare airline tickets
- Perform other related services designing a different to wear and keeping the
suppliers' product and brand knowledge - ANSWER-Travel agency
What are the role and importance of travel agency? - ANSWER-- Provide information
and expertise
