2026 - George Access Exam Questions
and Solutions
Which of the following is not a requirement for certified agents to participate in Georgia Access?
- Complete the Federally-facilitated Exchange (FFE) agent certification training
True or False: All agents must be associated with an agency on the Georgia Access Agent Portal.
- True
What are the ways agents can enroll consumers in on-Exchange plans in Georgia? (Select all that
apply) - Certified insurance company websites
Certified web broker websites
Georgia Access Agent Portal
True or False: An agent must provide the same email for their accounts across Sircon, this
certification training site, and the Georgia Access Agent Portal. - True
How many years are agents required to maintain records of consumer consent? - 10 years
Which of the following are requirements to participate in AgentConnect? (Select all that apply) -
Agree to the Terms of Use
Provide office location
Provide business phone number
Provide the dates and times when available to receive consumer calls
Which of the following groups can commit fraud? - All of the above
2026 - George Access
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At what point in the agent license revocation process is the agent no longer permitted to enroll
consumers? - After Georgia Access staff update the agent's Georgia Access Agent Portal profile
status to "terminated"
When should agents collect Protected Health Information (PHI)? - Only when necessary
All of the following are goals of HIPAA except: - Lower the cost of monthly premiums
Which of the following is not a HIPAA rule? - The Safety Rule
True or False: PII contains demographic information and personal information that may be able
to identify a consumer, while PHI is specifically Individually Identifiable Health Information
(IIHI). - True
True or False: Personal email addresses are not PII. - False
True or False: Emma, a certified agent, leaves consumer documents in a folder on top of her desk
at the end of the day so she remembers to follow back up with the consumer tomorrow. These
documents contain PII and PHI. Emma is effectively protecting PII and PHI. - False
Gary is an agent working at his home office; which of the options below is not a best practice for
protecting PII and PHI? - Using a printer that electronically retains copies of consumer
information
Which of the following are examples of security incidents? (Select all that apply) - Computer
threats
Breaches
Email security incidents
Compromised or stolen passwords
2026 - George Access