Page 1 of 35
“BANK TELLER “ LATEST 2025 EXAM 1 UPDATED
2025 – 2026 SOLVED QUESTIONS & ANSWERS
VERIFIED 100% GRADED A+ (LATEST VERSION)
Bank Teller Test
all of the following are true about prepaid cards EXCEPT:
a-prepaid cards typically include a lot of fees
b-prepaid cards are a useful option for someone who is unbanked to make
online purchases
c-prepaid cards are a great way to build credit
d-prepaid cards are usually accepted anywhere that debit and credit cards are
accepted
c-prepaid cards are a great way to build credit
you are developing a savings plan and using short-, medium-, and long term
goals to motivate you. Which represents possible possible goals from short
term to long term ?
a-retirement, a house down payment, college tuition
b-a new cell phone, college tuition, a house down payment
c-a new cell phone, dinner with friends this weekend, a new bike
d-retirement, college tuition, a vacation
b-a new cell phone, college tuition, a house down payment
Juan saved $1000 from his summer job cleaning pools. Which of these
account types would work best for him i he doesn't need access to the money
for a number of years and wants to earn the highest interest rate?
certificate of deposit
Monthly income should be separated as- 50% should go to ____, 30% should
go to ____, and 20% should go to ____
needs, wants, and savings
which represents the best time to start saving for your retirement?
As soon as you have your first full time job.
True or false: The majority of americans do NOT have an adequate emergency
fund or sufficient amounts of money saved for retirement.
True
Experts recommend that you accumulate enough to cover 3-6 ______ of
expenses in your emergency fund.
, Page 2 of 35
Months
True or false: Historically, savings accounts earn higher returns than
investments in the stock market
false
What is the highest expected interest rate to lowest expected interest rate for
savings options?
10-year CD, 5-year CD Savings account at traditional bank.
Personal saving strategy?
Save a certain percentage of each paycheck and deposit it directly into a savings
account
What best describes a checking account ?
This account pays you interest on money you have put away for later to help your
money grow.
What does "living paycheck to paycheck" mean ?
No money is saved and paychecks are just barely covering monthly expenses
You used your debit card to purchase groceries, where does the money for
this purchase come from?
it is deducted directly from your checking account
A notification alerts you that your account balance has dropped $100 after a
series of ATM withdrawals. You have not used the ATM in over a week. What
should you do?
Contact your bank immediately to see if your account has been hacked.
What transaction will reduce your checking account balance immediately?
using your debit card to pay for groceries.
What is an advantage to online banking ?
Using online banking, you can request transfers, pay bills, and automate your
savings without visiting the bank branch.
FDIC insurance is?
Protection for bank customers' deposits up to $250,000, guaranteeing their money is
still available if the bank goes out of business
You say "yes" to receive overdraft protection at your bank. you make a
purchase over the amount available in your card. What is the likely outcome of
this transaction?
You will be charged an overdraft fee and will also need to repay the amount
overdrawn.
how often do customers receive a bank statement for their checking account?
Monthly.
A person to person payment method can be used in this scenario-
Mia pays cheesy pizza co. for a pizza she orders on their website.
direct deposit typically refers to your ____ sending your ____ electronically to
your bank account.
employer, paycheck
Pro of being unbanked-
lack of fees associated with banks
, Page 3 of 35
Joelle wants to have an emergency fund to cover 6 months of her expenses.
Her monthly gross pay is $4,000 and her monthly expenses are $2000. If she
plans to save 10% of her gross pay each month, how long will it take her to
build her emergency fund?
30 months
When signing up for a new checking account you answer "No" and opt out of
overdraft protection. On this day, you have $10 in your account and go out and
use your debit card to buy lunch for $12, a movie ticket for $12, and dinner for
$15. What is likely to be the outcome resulting from these transactions?
Since you declined overdraft protection, the bank will not allow you to overdraw your
account so your card will be denied
If inflation is _____ your savings account interest rate will be ____ purchasing
power.
higher than, losing
CSR role- remember to use only the cash in/out tickets for the drawers # that
you sign into :
drawer 2/ticket 2
fees for cashiers checks
customer-
business customer-
non customer (exchange only)-
6
10
10
less cash on deposit- potential scam. because check for deposit will be stolen
or counter fit and a majority of the funds will be deposited with cash back - no
to owner of the account
ask for ID and use check cashiers ect.
cashing an on-us check and request a purchase of cashiers check.
exchange only- no exceptions.
issue cashier checks exactly as the check is written payable to and remitter is
the maker of check :
non account holders
account holder for 10 years comes into branch to cash a check with no ID.
what do you do?
apologize to customer and ask supervisor to approve/if they know them
top drawer-
bottom-
total-
, Page 4 of 35
3000
7000
10000
items that need supervisor approval:
over CSR limits on cashed checks, altered or tampered with, restrictive
endorsements (conditioned too? ask rita)
account ownership ITF
account is in trust for John Doe but he does not have signing authority what is
he?
jane is custodian
must be in writing, must contain an unconditional promise to pay a specific
amount of money, must be unconditional, must be signed by maker, must be
payable on demand, must be made payable to bearer or order :
Article 3 of UCC (uniform commercial code)
4 C's of professionalism:
competence, confidence, confidentiality, courtesy
when any one customer gives more than 10000 in cash what report needs to
be complete?
CTR- currency transaction report
quote int rates for CD and MM, accounts savings interest:
APY- annual percentage yield
info placed on the account found in IBS insight under --- has account access
for non signee, fraud info, returned mail..:
remarks
BSA stand for?
act that requires CTR for over 10000
Bank Secrecy Act
routing number is --- digits
ABA- alliance bank of America
affiliate banking:
BON- bank of Nevada
TPB- torrey pines bank
FIB- first independent bank
BB- bridge bank
9. 122105980
not required to cash a check for a ---
non account holder
for lost of stolen checks can place a stop payment.
customer fee-
commercial fee-
“BANK TELLER “ LATEST 2025 EXAM 1 UPDATED
2025 – 2026 SOLVED QUESTIONS & ANSWERS
VERIFIED 100% GRADED A+ (LATEST VERSION)
Bank Teller Test
all of the following are true about prepaid cards EXCEPT:
a-prepaid cards typically include a lot of fees
b-prepaid cards are a useful option for someone who is unbanked to make
online purchases
c-prepaid cards are a great way to build credit
d-prepaid cards are usually accepted anywhere that debit and credit cards are
accepted
c-prepaid cards are a great way to build credit
you are developing a savings plan and using short-, medium-, and long term
goals to motivate you. Which represents possible possible goals from short
term to long term ?
a-retirement, a house down payment, college tuition
b-a new cell phone, college tuition, a house down payment
c-a new cell phone, dinner with friends this weekend, a new bike
d-retirement, college tuition, a vacation
b-a new cell phone, college tuition, a house down payment
Juan saved $1000 from his summer job cleaning pools. Which of these
account types would work best for him i he doesn't need access to the money
for a number of years and wants to earn the highest interest rate?
certificate of deposit
Monthly income should be separated as- 50% should go to ____, 30% should
go to ____, and 20% should go to ____
needs, wants, and savings
which represents the best time to start saving for your retirement?
As soon as you have your first full time job.
True or false: The majority of americans do NOT have an adequate emergency
fund or sufficient amounts of money saved for retirement.
True
Experts recommend that you accumulate enough to cover 3-6 ______ of
expenses in your emergency fund.
, Page 2 of 35
Months
True or false: Historically, savings accounts earn higher returns than
investments in the stock market
false
What is the highest expected interest rate to lowest expected interest rate for
savings options?
10-year CD, 5-year CD Savings account at traditional bank.
Personal saving strategy?
Save a certain percentage of each paycheck and deposit it directly into a savings
account
What best describes a checking account ?
This account pays you interest on money you have put away for later to help your
money grow.
What does "living paycheck to paycheck" mean ?
No money is saved and paychecks are just barely covering monthly expenses
You used your debit card to purchase groceries, where does the money for
this purchase come from?
it is deducted directly from your checking account
A notification alerts you that your account balance has dropped $100 after a
series of ATM withdrawals. You have not used the ATM in over a week. What
should you do?
Contact your bank immediately to see if your account has been hacked.
What transaction will reduce your checking account balance immediately?
using your debit card to pay for groceries.
What is an advantage to online banking ?
Using online banking, you can request transfers, pay bills, and automate your
savings without visiting the bank branch.
FDIC insurance is?
Protection for bank customers' deposits up to $250,000, guaranteeing their money is
still available if the bank goes out of business
You say "yes" to receive overdraft protection at your bank. you make a
purchase over the amount available in your card. What is the likely outcome of
this transaction?
You will be charged an overdraft fee and will also need to repay the amount
overdrawn.
how often do customers receive a bank statement for their checking account?
Monthly.
A person to person payment method can be used in this scenario-
Mia pays cheesy pizza co. for a pizza she orders on their website.
direct deposit typically refers to your ____ sending your ____ electronically to
your bank account.
employer, paycheck
Pro of being unbanked-
lack of fees associated with banks
, Page 3 of 35
Joelle wants to have an emergency fund to cover 6 months of her expenses.
Her monthly gross pay is $4,000 and her monthly expenses are $2000. If she
plans to save 10% of her gross pay each month, how long will it take her to
build her emergency fund?
30 months
When signing up for a new checking account you answer "No" and opt out of
overdraft protection. On this day, you have $10 in your account and go out and
use your debit card to buy lunch for $12, a movie ticket for $12, and dinner for
$15. What is likely to be the outcome resulting from these transactions?
Since you declined overdraft protection, the bank will not allow you to overdraw your
account so your card will be denied
If inflation is _____ your savings account interest rate will be ____ purchasing
power.
higher than, losing
CSR role- remember to use only the cash in/out tickets for the drawers # that
you sign into :
drawer 2/ticket 2
fees for cashiers checks
customer-
business customer-
non customer (exchange only)-
6
10
10
less cash on deposit- potential scam. because check for deposit will be stolen
or counter fit and a majority of the funds will be deposited with cash back - no
to owner of the account
ask for ID and use check cashiers ect.
cashing an on-us check and request a purchase of cashiers check.
exchange only- no exceptions.
issue cashier checks exactly as the check is written payable to and remitter is
the maker of check :
non account holders
account holder for 10 years comes into branch to cash a check with no ID.
what do you do?
apologize to customer and ask supervisor to approve/if they know them
top drawer-
bottom-
total-
, Page 4 of 35
3000
7000
10000
items that need supervisor approval:
over CSR limits on cashed checks, altered or tampered with, restrictive
endorsements (conditioned too? ask rita)
account ownership ITF
account is in trust for John Doe but he does not have signing authority what is
he?
jane is custodian
must be in writing, must contain an unconditional promise to pay a specific
amount of money, must be unconditional, must be signed by maker, must be
payable on demand, must be made payable to bearer or order :
Article 3 of UCC (uniform commercial code)
4 C's of professionalism:
competence, confidence, confidentiality, courtesy
when any one customer gives more than 10000 in cash what report needs to
be complete?
CTR- currency transaction report
quote int rates for CD and MM, accounts savings interest:
APY- annual percentage yield
info placed on the account found in IBS insight under --- has account access
for non signee, fraud info, returned mail..:
remarks
BSA stand for?
act that requires CTR for over 10000
Bank Secrecy Act
routing number is --- digits
ABA- alliance bank of America
affiliate banking:
BON- bank of Nevada
TPB- torrey pines bank
FIB- first independent bank
BB- bridge bank
9. 122105980
not required to cash a check for a ---
non account holder
for lost of stolen checks can place a stop payment.
customer fee-
commercial fee-
