MCHABO QMHA-1 Test: Questions With Correct Solutions
What do Qualified Mental Health Associates (QMHA's) do? - (ANSWER)Communicate with clients
receiving mental health services, assist in gathering information for mental health evaluations, support
and assist clients in reaching goals on their treatment plan.
How to engage consumers? - (ANSWER)-Establish a helping relationship by demonstrating empathy,
respect, and genuineness. -Practice active listening -Implement measures to avoid crisis -Use person-
first language
How to orient consumers? - (ANSWER)-Orient the consumer to the program including rules and
expectations -Explain roles and responsibilities of team members to consumers and families -Explain
forms, purposes, and mandatory abuse reporting
How to collect information for assessment? - (ANSWER)-Assist in gathering information about basic and
community living characteristics for assessment purposes -Demonstrate effective interviewing
techniques -Use open-ended questions and active listening skills -Respond to self-identified needs -
Refrain from using diagnostic labels
Roles of monitoring, observing & reporting - (ANSWER)-Monitor and record behavior to measure
response to interventions -Demonstrate practicality, flexibility, and adaptability -Maintain awareness of
treatment goals -Uphold consumer confidentiality
Teaching basic & community living skills - (ANSWER)-Use methods within scope of practice -Understand
definitions of basic living skills -Model desirable behavior for community living skills
Resource Referral - (ANSWER)-Assist in obtaining needed community resources -Connect healthcare
consumers and family members to behavioral health and healthcare team -Maintain awareness of
community resources and referral process
Implementing interventions - (ANSWER)-Implement designated interventions and behavioral
management strategies -Implement treatment plan interventions within scope of practice -Understand
intervention techniques and trauma-informed care
Enhancing consumer participation - (ANSWER)-Organize, supervise, and encourage participation in
various activities -Reinforce target behaviors -Demonstrate effective communication in group activities
What do Qualified Mental Health Associates (QMHA's) do? - (ANSWER)Communicate with clients
receiving mental health services, assist in gathering information for mental health evaluations, support
and assist clients in reaching goals on their treatment plan.
How to engage consumers? - (ANSWER)-Establish a helping relationship by demonstrating empathy,
respect, and genuineness. -Practice active listening -Implement measures to avoid crisis -Use person-
first language
How to orient consumers? - (ANSWER)-Orient the consumer to the program including rules and
expectations -Explain roles and responsibilities of team members to consumers and families -Explain
forms, purposes, and mandatory abuse reporting
How to collect information for assessment? - (ANSWER)-Assist in gathering information about basic and
community living characteristics for assessment purposes -Demonstrate effective interviewing
techniques -Use open-ended questions and active listening skills -Respond to self-identified needs -
Refrain from using diagnostic labels
Roles of monitoring, observing & reporting - (ANSWER)-Monitor and record behavior to measure
response to interventions -Demonstrate practicality, flexibility, and adaptability -Maintain awareness of
treatment goals -Uphold consumer confidentiality
Teaching basic & community living skills - (ANSWER)-Use methods within scope of practice -Understand
definitions of basic living skills -Model desirable behavior for community living skills
Resource Referral - (ANSWER)-Assist in obtaining needed community resources -Connect healthcare
consumers and family members to behavioral health and healthcare team -Maintain awareness of
community resources and referral process
Implementing interventions - (ANSWER)-Implement designated interventions and behavioral
management strategies -Implement treatment plan interventions within scope of practice -Understand
intervention techniques and trauma-informed care
Enhancing consumer participation - (ANSWER)-Organize, supervise, and encourage participation in
various activities -Reinforce target behaviors -Demonstrate effective communication in group activities
