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What is the primary role of a security officer in crime prevention?
Ans: Reduce the opportunity for a person to commit a crime
Qiz Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involves what?
Ans: Initiating some action to remove or reduce the risk
Qiz What must be done about life safety deficiencies found in the hazard surveillance tour?
Ans: Correct them immediately
Qiz What is the purpose of crime analysis?
Ans: Identify problems and develop strategies to reduce problems
,Qiz Which of the following is easier and more cost efficient for an institution?
Ans: building in security systems during building design
Qiz Healthcare facilities that provide _________ customer service motivate customers to tell others
about these organizations
Ans: excellant
Qiz Process improvement in customer service can be measured how?
Ans: Surveys, Monitoring performance, Bench marking, Service standards
Qiz ________ can be an excellent way to measure customer service and improve performance.
Ans: Feedback
Qiz ________ is an element in improving customer service
Ans: Identifying customers-Attitude-Communication-Training
Qiz Communication is ___________
Ans: 93 percent body language, 7 percent words
, Qiz Which legal test takes into account neighborhood crime rates, industry standards, and the owner's
experience at other locations?
Ans: foreseeability
Qiz The major source of premise liability in healthcare is from
Ans: slips and falls
Qiz Property owners have a ______ duty to maintain the property in a _____ condition.
Ans: legal...reasonably safe
Qiz Which of the following are elements necessary to establish negligence in a premise liability case?
Ans: 1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury.
Qiz Which of the following are examples of risks security officers should identify?
Ans: Burned out lights-Breached fence lines-Slip and fall hazards
Qiz Failure to conduct routine patrol can ultimately result in what?
Ans: an increase in security spending
Qiz K-9 patrol teams can be particularly effective in dealing with which situation?