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questions with answers |\ |\
Nonverbal Communication - CORRECT ANSWERS ✔✔- physical
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appearance/expression
- posture/positioning
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- gestures
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- eye contact
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- tone of voice
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- touch
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Verbal Communication - CORRECT ANSWERS ✔✔- health
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interview skills |\
- speech patterns --> use moderate pace and volume
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- simple, clear language
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- articulate
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Communication Techniques - CORRECT ANSWERS ✔✔- |\ |\ |\ |\ |\ |\
Restatement --> pt elaborates about content
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- Reflection --> summarize main themes
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- Elaboration (Facilitation) --> assist pt to completely describe
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difficulties/topics |\
- Silence --> allows pt time together thoughts
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- Focusing --> redirect pt to pertinent topic
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- Clarification --> questions to allow pt to elaborate/clarify
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,- Summarizing --> reviewing + condensing info to 2-3 main
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important things; Chief Complaint |\ |\ |\
Phases of the Interview Process - CORRECT ANSWERS ✔✔Pre-
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interaction Phase --> compiling preexisting data; preparing with
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previous medical records |\ |\
Beginning Phase --> introductions; state your purpose
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Working Phase --> closed-ended/directed questions (specific
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info); open-ended questions (broad answers in their own words)
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Closing Phase --> summarizing; state the most important 2-3
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problems/patterns
Primary Data - CORRECT ANSWERS ✔✔directly from patient;
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subjective data |\
Secondary Data - CORRECT ANSWERS ✔✔from medical
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documents or family members |\ |\ |\
Gathering Patient Data - CORRECT ANSWERS ✔✔- consider the
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reliability of the historian |\ |\ |\ |\
- record the info
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- note any discrepancies
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- find additional sources to confirm history
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, Components of a Health History - CORRECT ANSWERS ✔✔- |\ |\ |\ |\ |\ |\ |\ |\ |\
demographics
- reason for seeking care (chief complaint)
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- history of the present illness (i.e.
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location/duration/intensity/quality or description/aggravating or
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alleviating factors/pain goal/functional goal)
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- past health history/comorbidities
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- current medications
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- review of each bodily system
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Psychosocial or Lifestyle Assessment - CORRECT ANSWERS ✔✔-
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social/cultural/spiritual assessment |\
- coping or stress tolerance
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- mental health assessment (i.e. history/medical/alcohol or drug
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problems) |\
- human violence assessment/possibility of abuse
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- sexual history (i.e. orientation/educational needs)
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The Nursing Process - CORRECT ANSWERS ✔✔Five Steps:
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1.) Assessing
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2.) Diagnosing
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3.) Planning
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4.) Implementing
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5.) Evaluating
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