Chapter 16: Marquis Leadership: Meeting Staff Socialization
Preliminary NSRG 2221 Exam Questions Along with Certified
and Verified Nursing Answers Latest 2025/2026
What is the emphasis for the manager in the coaching role?
A) Solving problems for the employee
B) Showing employees how to work within the system
C) Helping employees reach an optimum level of performance
D) Redirecting employees to meet organizational goals - correct answer
Ans: C
Feedback:
In coaching, the emphasis is on assisting the employee to recognize
greater options, to clarify statements, and to grow. The other options are
focused on doing for the learner rather than encouraging the learner to do
for themselves.
What is the first step to developing an educational program for an
organization?
A) Identifying the resources available to meet the needs
B) Identifying the desired skills or knowledge the staff should have
C) Explaining to the team that human resources should be doing this work
D) Assessing the staff's willing to learn new skills - correct answer Ans: B
Feedback:
Identifying the desired skills or knowledge the staff should have is the first
step in developing an educational program. While the other options are
relevant, they lack the organizational priority of the correct option.
What is the best method for determining the effectiveness of a staff
development program for managing IV puncture sites?
, A) Having class participants evaluate the instructor and the class
B) Giving participants an examination or test at the conclusion of the
course
C) Having a documented decrease in the unit's IV site infections
D) Observing staff implement and document the changes recommended -
correct answer Ans: D
Feedback:
Instructor evaluation supports effective teaching but not learning of the new
skills. Testing someone at the end of educational training does not confirm
that the learning changed behavior, which is the primary goal of staff
development. There needs to be some method of follow-up to observe
whether a behavior change occurred, showing that the education was
effective. Observation of the staff will fulfill this need. Having a decrease in
IV site infections may or may not be the result of the staff implementing the
educational program.
Which is a common feature of a learning organization?
A) A tolerance of mistakes
B) Hiring rns with baccalaureate degrees
C) Encouraging a variety of visions
D) Stressing individual learning - correct answer Ans: A
Feedback:
Learning organizations have a shared vision and promote team learning. A
common feature of learning organizations is their tolerance for mistakes.
The mistakes should be learning opportunities. The remaining options do
not support this aspect of a learning organization.
What are often neglected areas of the indoctrination process?
1. Induction
Preliminary NSRG 2221 Exam Questions Along with Certified
and Verified Nursing Answers Latest 2025/2026
What is the emphasis for the manager in the coaching role?
A) Solving problems for the employee
B) Showing employees how to work within the system
C) Helping employees reach an optimum level of performance
D) Redirecting employees to meet organizational goals - correct answer
Ans: C
Feedback:
In coaching, the emphasis is on assisting the employee to recognize
greater options, to clarify statements, and to grow. The other options are
focused on doing for the learner rather than encouraging the learner to do
for themselves.
What is the first step to developing an educational program for an
organization?
A) Identifying the resources available to meet the needs
B) Identifying the desired skills or knowledge the staff should have
C) Explaining to the team that human resources should be doing this work
D) Assessing the staff's willing to learn new skills - correct answer Ans: B
Feedback:
Identifying the desired skills or knowledge the staff should have is the first
step in developing an educational program. While the other options are
relevant, they lack the organizational priority of the correct option.
What is the best method for determining the effectiveness of a staff
development program for managing IV puncture sites?
, A) Having class participants evaluate the instructor and the class
B) Giving participants an examination or test at the conclusion of the
course
C) Having a documented decrease in the unit's IV site infections
D) Observing staff implement and document the changes recommended -
correct answer Ans: D
Feedback:
Instructor evaluation supports effective teaching but not learning of the new
skills. Testing someone at the end of educational training does not confirm
that the learning changed behavior, which is the primary goal of staff
development. There needs to be some method of follow-up to observe
whether a behavior change occurred, showing that the education was
effective. Observation of the staff will fulfill this need. Having a decrease in
IV site infections may or may not be the result of the staff implementing the
educational program.
Which is a common feature of a learning organization?
A) A tolerance of mistakes
B) Hiring rns with baccalaureate degrees
C) Encouraging a variety of visions
D) Stressing individual learning - correct answer Ans: A
Feedback:
Learning organizations have a shared vision and promote team learning. A
common feature of learning organizations is their tolerance for mistakes.
The mistakes should be learning opportunities. The remaining options do
not support this aspect of a learning organization.
What are often neglected areas of the indoctrination process?
1. Induction
