Chapter 23: Marquis Leadership: Quality Control NSRG 2221
Practice Study Guide Questions with A-Level Verified
Nursing Solutions 2025/2026
What is the best qualitative measurement in determining quality control for
marketing?
A) Morbidity and mortality rates
B) Nursing care hours per patient day
C) Average length of stay
D) Patient surveys of general satisfaction - correct answer Ans: D
Feedback:
In determining quality control for marketing, the best qualitative
measurement would be patient surveys. The other options are not
necessarily qualitative measurements.
What is the best course of action to stimulate staff nurses' involvement in
quality control research on a nursing unit?
A) Hire a well-qualified researcher to help staff design studies
B) Create a joint medical/nursing staff research committee
C) Provide staff with paid release time for research activities
D) Ensure that research designs are well grounded and scientific - correct
answer Ans: C
Feedback:
Staff should be involved in determining criteria or standards, reviewing
standards, and collecting data. To stimulate staff nurses' involvement in
quality control research, the best course of action would be to provide staff
with paid release time for research activities. The other options fail to
actually stimulate the nurse's involvement in the process.
, Which statement is true regarding adverse drug events (ades)?
A) They occur infrequently in accredited hospitals
B) They are responsible for about 20% of hospitalized disabilities
C) They usually involve either prescribing or pharmacy errors
D) They occur because of individual recklessness - correct answer Ans: B
Feedback:
Ades occur in all hospitals, are to blame for 20% of injury disabilities, and
involve more than prescribing or pharmacy errors, but are rarely due to
individual recklessness. They occur in both accredited and unaccredited
facilities.
What is the definition of a standard?
A) A predetermined baseline condition or level of excellence that
constitutes a model to be followed and practiced
B) Diagnosis-based, step-by-step interventions for nurses to follow in an
effort to promote evidence-based, high-quality care
C) Process of measuring products, practices, and services against those of
best- performing organizations
D) Identify not only what and how an event happens but why it happens,
with the end goal being to ensure that a preventable negative outcome
does not recur - correct answer Ans: A
Feedback:
A standard is a predetermined baseline condition or level of excellence that
constitutes a model to be followed and practiced. The remaining options all
fail to accurately define a standard.
What do clinical practice guidelines provide?
A) A predetermined baseline condition or level of excellence that
constitutes a model to be followed and practiced
Practice Study Guide Questions with A-Level Verified
Nursing Solutions 2025/2026
What is the best qualitative measurement in determining quality control for
marketing?
A) Morbidity and mortality rates
B) Nursing care hours per patient day
C) Average length of stay
D) Patient surveys of general satisfaction - correct answer Ans: D
Feedback:
In determining quality control for marketing, the best qualitative
measurement would be patient surveys. The other options are not
necessarily qualitative measurements.
What is the best course of action to stimulate staff nurses' involvement in
quality control research on a nursing unit?
A) Hire a well-qualified researcher to help staff design studies
B) Create a joint medical/nursing staff research committee
C) Provide staff with paid release time for research activities
D) Ensure that research designs are well grounded and scientific - correct
answer Ans: C
Feedback:
Staff should be involved in determining criteria or standards, reviewing
standards, and collecting data. To stimulate staff nurses' involvement in
quality control research, the best course of action would be to provide staff
with paid release time for research activities. The other options fail to
actually stimulate the nurse's involvement in the process.
, Which statement is true regarding adverse drug events (ades)?
A) They occur infrequently in accredited hospitals
B) They are responsible for about 20% of hospitalized disabilities
C) They usually involve either prescribing or pharmacy errors
D) They occur because of individual recklessness - correct answer Ans: B
Feedback:
Ades occur in all hospitals, are to blame for 20% of injury disabilities, and
involve more than prescribing or pharmacy errors, but are rarely due to
individual recklessness. They occur in both accredited and unaccredited
facilities.
What is the definition of a standard?
A) A predetermined baseline condition or level of excellence that
constitutes a model to be followed and practiced
B) Diagnosis-based, step-by-step interventions for nurses to follow in an
effort to promote evidence-based, high-quality care
C) Process of measuring products, practices, and services against those of
best- performing organizations
D) Identify not only what and how an event happens but why it happens,
with the end goal being to ensure that a preventable negative outcome
does not recur - correct answer Ans: A
Feedback:
A standard is a predetermined baseline condition or level of excellence that
constitutes a model to be followed and practiced. The remaining options all
fail to accurately define a standard.
What do clinical practice guidelines provide?
A) A predetermined baseline condition or level of excellence that
constitutes a model to be followed and practiced
