Chapter 24: Marquis Leadership: Performance Appraisal
Final NSRG 2221 Competency Certification Study Guide with
Certified for Accuracy Answers 2025/2026
What does the employee's signature on the performance appraisal form
denote?
A) The employee agrees with everything written on the form
B) The employee objects to what is written on the form
C) The employee agrees that a merit raise is due
D) The employee has read the appraisal information - correct answer Ans:
D
Feedback:
The employee's signature on the performance appraisal form denotes that
the employee has received and read the appraisal information. The
signature does not mean that the employee agrees with or disagrees with
the appraisal.
Which is the best example of coaching used to encourage and improve
daily work performance?
A) ìlet's discuss how to improve your charting notes.î
B) ìdid you enjoy working as team leader this weekend?Î
C) ìwould you consider taking on the role of preceptor?Î
D) ìyour interpersonal skills have shown great improvement.î - correct
answer Ans: C
Feedback:
For coaching to be effective, it must be specific, not self-serving, directed
toward behavior that can be changed, well timed, and understood by the
employee. This is the only option that fulfills those criteria.
, What does the Joint Commission advocate about employee performance
appraisals?
A) They be conducted at least every 6 months
B) They be based on employee job descriptions
C) They be documented by anecdotal notes
D) They be reflective of employees' personal goals - correct answer Ans:
B
Feedback:
The Joint Commission advocates that employee performance appraisals be
based on employee job descriptions. None of the other options are
identified for this purpose.
A nurse-manager is planning a performance appraisal of an employee who
has a number of performance deficiencies. What is the best approach to
the performance appraisal of this employee?
A) Tell the employee that he or she is not performing well and ask the
employee where improvement is needed
B) Prepare a list of the employee's deficiencies and give him or her time to
look it over before asking for a response
C) Recognize the employee's strengths, focus on one or two key
deficiencies, and create a long-term coaching plan
D) Tell the employee that he or she is liked as a person but is not meeting
the requirements for the job and will need to brush up on skills during the
next year - correct answer Ans: C
Feedback:
An employee who is overwhelmed with negative feedback during the
performance appraisal cannot grow as a result of the appraisal. The
manager should recognize the employee's strengths, focus on one or two
key deficiencies, and create a long-term coaching plan.
Final NSRG 2221 Competency Certification Study Guide with
Certified for Accuracy Answers 2025/2026
What does the employee's signature on the performance appraisal form
denote?
A) The employee agrees with everything written on the form
B) The employee objects to what is written on the form
C) The employee agrees that a merit raise is due
D) The employee has read the appraisal information - correct answer Ans:
D
Feedback:
The employee's signature on the performance appraisal form denotes that
the employee has received and read the appraisal information. The
signature does not mean that the employee agrees with or disagrees with
the appraisal.
Which is the best example of coaching used to encourage and improve
daily work performance?
A) ìlet's discuss how to improve your charting notes.î
B) ìdid you enjoy working as team leader this weekend?Î
C) ìwould you consider taking on the role of preceptor?Î
D) ìyour interpersonal skills have shown great improvement.î - correct
answer Ans: C
Feedback:
For coaching to be effective, it must be specific, not self-serving, directed
toward behavior that can be changed, well timed, and understood by the
employee. This is the only option that fulfills those criteria.
, What does the Joint Commission advocate about employee performance
appraisals?
A) They be conducted at least every 6 months
B) They be based on employee job descriptions
C) They be documented by anecdotal notes
D) They be reflective of employees' personal goals - correct answer Ans:
B
Feedback:
The Joint Commission advocates that employee performance appraisals be
based on employee job descriptions. None of the other options are
identified for this purpose.
A nurse-manager is planning a performance appraisal of an employee who
has a number of performance deficiencies. What is the best approach to
the performance appraisal of this employee?
A) Tell the employee that he or she is not performing well and ask the
employee where improvement is needed
B) Prepare a list of the employee's deficiencies and give him or her time to
look it over before asking for a response
C) Recognize the employee's strengths, focus on one or two key
deficiencies, and create a long-term coaching plan
D) Tell the employee that he or she is liked as a person but is not meeting
the requirements for the job and will need to brush up on skills during the
next year - correct answer Ans: C
Feedback:
An employee who is overwhelmed with negative feedback during the
performance appraisal cannot grow as a result of the appraisal. The
manager should recognize the employee's strengths, focus on one or two
key deficiencies, and create a long-term coaching plan.
