TEST BANK
Business Ethics: Ethical Decision Making and Cases
Linda Ferrell
1st Edition (An Asia Edition)
PR
O
FD
O
C
,Table of Contents
Part I: An Overview of Business Ethics
1. An Introduction to Business Ethics
2. Moral Foundations of Business Ethics
3. Stakeholder Relationships, Social Responsibility and Corporate Governance
Part II: Ethical Decision Making and Leadership
4. Ethical Decision Making
5. Ethical Decision Making in a Global Context
6. Ethical Leadership
Part III: Legal Standards and Common Business Ethics Issues
7. Law as an Ethical Standard
8. Common Business Ethics Issues
Part IV: Implementing Business Ethics in a Global Economy
9. Organizational Factors: The Role of Ethical Culture and Relationships
PR
10. Developing an Effective Ethics Program
11. Ethics Auditing
12. Ethics and the Environment
Part V: Cases
• Case 1: Starbucks Mission: Social Responsibility and Brand Strength
O
• Case 2: Walmart Manages Ethics and Compliance Challenges
• Case 3: Apple Inc.’s Ethical Success and Challenges
• Case 4: Google: The Quest to Balance Privacy with Profit
FD
• Case 5: Enron: Questionable Accounting Leads to Collapse
• Case 6: PepsiCo’s Journey Toward an Ethical and Socially Responsible Culture
• Case 7: Evergreen Enhancement
• Case 8: The Man in the Mirror (A)
O
• Case 9: Culture Clash in the Boardroom
• Case 10: Leadership Crisis at Steelworks’ Xiamen Plant
• Case 11: Insider Trading at the Galleon Group
C
• Case 12: Blood Bananas: Chiquita in Colombia
• Case 13: Ziqitza Health Care Limited: Responding to Corruption
• Case 14: Managing the Risks of Global Bribery in Business
• Case 15: Jextra Neighbourhood Stores in Malaysia
• Case 16: Fire in a Bangladesh Garment Factory
• Case 17: A Kidney for a Life: Julio’s Story
• Case 18: Sanlu’s Melamine-Tainted Milk Crisis in China
• Case 19: How Will You Measure Your Life?
• Case 20: Bringing Down the President: Do Results Justify the Means?
• Index
,Chapter 01 – An Introduction to Business Ethics
Multiple Choice
1. Principles are
a. laws and regulations that guide behavior in the world of business.
b. mores, values, and customs that guide behavior in general.
c. specific and pervasive boundaries for behavior that are universal and absolute.
d. the obligations businesses have to maximize their positive impact and minimize their negative
impact.
e. the mores, values, and customs that parents teach their children.
ANSWER: c
2. Corporate social responsibility is
a. an organization's obligation to maximize its positive effects and minimize its negative effects on
PR
stakeholders.
b. principles, values, and norms that primarily guide individual and group behavior in the world of business.
c. the institutionalization of business ethics into all levels of business decision making.
d. a business's responsibility to manufacture products that function properly.
e. charitable contributions made by a business to enhance its reputation with stakeholders.
O
ANSWER: a
3. The term business ethics is best described by the following statement:
a. It is the study and philosophy of human conduct, with an emphasis on determining right and wrong.
FD
b. It is an "inquiry into the nature and grounds of morality where the term morality is taken to mean moral
judgments, standards and rules of conduct."
c. It is the "study of the general nature of morals and of specific moral choices; moral philosophy; and the rules
or standards governing the conduct of the members of a profession."
d. It is an organization's obligation to maximize its positive effects and minimize its negative effects on
O
stakeholders.
e. It comprises the principles, values, and standards that guide behavior in the world of business.
ANSWER: e
C
4. Business ethics, as a field, has passed through which of the following states?
a. A field of study to theological discussion to recognition of social issues
b. Recognition of social issues to a field of study to theological
discussion
c. A field of study to recognition of social issues to theological discussion
d. Recognition of social issues to theological discussion to a field of
study
e. Theological discussion to recognition of social issues to a field of
study
ANSWER: e
5. Business ethics is a part of decision making
a. at all levels of work and management.
b. made primarily by top management.
, c. that stems from individual moral philosophies.
d. that is less important than other decision making
processes.
e. that is not emphasized in most of today's organizations.
ANSWER: a
6. The focus(es) on firms taking action to prevent and detect business misconduct in cooperation with government
regulation.
a. United States Sentencing Commission
b. Defense Industry Initiative on Business Ethics and
Conduct
c. World Trade Organization
d. United Nations Global Compact
e. Federal Sentencing Guidelines for Organizations
PR
ANSWER: e
7. Morals...
a. are the same as principles and ethics.
b. relate to the business's ethical culture.
O
c. are emphasized in business ethics programs.
d. relate to you and you alone.
e. do not have much influence over individual ethical decision
FD
making.
ANSWER: d
8. Values are
a. specific and pervasive boundaries for behavior that should not be
violated.
O
b. acceptable behavior as defined by the company and industry.
c. attempts by businesses to minimize their negative impact on society.
C
d. a person's moral philosophies about what is right or wrong.
e. enduring beliefs and ideals that are socially enforced.
ANSWER: e
9. More than a compliance program, business ethics is becoming
a. a management issue to achieve competitive advantage.
b. a guaranteed way to earn higher financial returns.
c. mainly a government regulatory issue.
d. an initiative led by nonprofit organizations.
e. a program that decreases profits but increases societal
benefits.
ANSWER: a
10. Employees who view their organizational culture as ethical are more likely to
a. ask for a raise.
Business Ethics: Ethical Decision Making and Cases
Linda Ferrell
1st Edition (An Asia Edition)
PR
O
FD
O
C
,Table of Contents
Part I: An Overview of Business Ethics
1. An Introduction to Business Ethics
2. Moral Foundations of Business Ethics
3. Stakeholder Relationships, Social Responsibility and Corporate Governance
Part II: Ethical Decision Making and Leadership
4. Ethical Decision Making
5. Ethical Decision Making in a Global Context
6. Ethical Leadership
Part III: Legal Standards and Common Business Ethics Issues
7. Law as an Ethical Standard
8. Common Business Ethics Issues
Part IV: Implementing Business Ethics in a Global Economy
9. Organizational Factors: The Role of Ethical Culture and Relationships
PR
10. Developing an Effective Ethics Program
11. Ethics Auditing
12. Ethics and the Environment
Part V: Cases
• Case 1: Starbucks Mission: Social Responsibility and Brand Strength
O
• Case 2: Walmart Manages Ethics and Compliance Challenges
• Case 3: Apple Inc.’s Ethical Success and Challenges
• Case 4: Google: The Quest to Balance Privacy with Profit
FD
• Case 5: Enron: Questionable Accounting Leads to Collapse
• Case 6: PepsiCo’s Journey Toward an Ethical and Socially Responsible Culture
• Case 7: Evergreen Enhancement
• Case 8: The Man in the Mirror (A)
O
• Case 9: Culture Clash in the Boardroom
• Case 10: Leadership Crisis at Steelworks’ Xiamen Plant
• Case 11: Insider Trading at the Galleon Group
C
• Case 12: Blood Bananas: Chiquita in Colombia
• Case 13: Ziqitza Health Care Limited: Responding to Corruption
• Case 14: Managing the Risks of Global Bribery in Business
• Case 15: Jextra Neighbourhood Stores in Malaysia
• Case 16: Fire in a Bangladesh Garment Factory
• Case 17: A Kidney for a Life: Julio’s Story
• Case 18: Sanlu’s Melamine-Tainted Milk Crisis in China
• Case 19: How Will You Measure Your Life?
• Case 20: Bringing Down the President: Do Results Justify the Means?
• Index
,Chapter 01 – An Introduction to Business Ethics
Multiple Choice
1. Principles are
a. laws and regulations that guide behavior in the world of business.
b. mores, values, and customs that guide behavior in general.
c. specific and pervasive boundaries for behavior that are universal and absolute.
d. the obligations businesses have to maximize their positive impact and minimize their negative
impact.
e. the mores, values, and customs that parents teach their children.
ANSWER: c
2. Corporate social responsibility is
a. an organization's obligation to maximize its positive effects and minimize its negative effects on
PR
stakeholders.
b. principles, values, and norms that primarily guide individual and group behavior in the world of business.
c. the institutionalization of business ethics into all levels of business decision making.
d. a business's responsibility to manufacture products that function properly.
e. charitable contributions made by a business to enhance its reputation with stakeholders.
O
ANSWER: a
3. The term business ethics is best described by the following statement:
a. It is the study and philosophy of human conduct, with an emphasis on determining right and wrong.
FD
b. It is an "inquiry into the nature and grounds of morality where the term morality is taken to mean moral
judgments, standards and rules of conduct."
c. It is the "study of the general nature of morals and of specific moral choices; moral philosophy; and the rules
or standards governing the conduct of the members of a profession."
d. It is an organization's obligation to maximize its positive effects and minimize its negative effects on
O
stakeholders.
e. It comprises the principles, values, and standards that guide behavior in the world of business.
ANSWER: e
C
4. Business ethics, as a field, has passed through which of the following states?
a. A field of study to theological discussion to recognition of social issues
b. Recognition of social issues to a field of study to theological
discussion
c. A field of study to recognition of social issues to theological discussion
d. Recognition of social issues to theological discussion to a field of
study
e. Theological discussion to recognition of social issues to a field of
study
ANSWER: e
5. Business ethics is a part of decision making
a. at all levels of work and management.
b. made primarily by top management.
, c. that stems from individual moral philosophies.
d. that is less important than other decision making
processes.
e. that is not emphasized in most of today's organizations.
ANSWER: a
6. The focus(es) on firms taking action to prevent and detect business misconduct in cooperation with government
regulation.
a. United States Sentencing Commission
b. Defense Industry Initiative on Business Ethics and
Conduct
c. World Trade Organization
d. United Nations Global Compact
e. Federal Sentencing Guidelines for Organizations
PR
ANSWER: e
7. Morals...
a. are the same as principles and ethics.
b. relate to the business's ethical culture.
O
c. are emphasized in business ethics programs.
d. relate to you and you alone.
e. do not have much influence over individual ethical decision
FD
making.
ANSWER: d
8. Values are
a. specific and pervasive boundaries for behavior that should not be
violated.
O
b. acceptable behavior as defined by the company and industry.
c. attempts by businesses to minimize their negative impact on society.
C
d. a person's moral philosophies about what is right or wrong.
e. enduring beliefs and ideals that are socially enforced.
ANSWER: e
9. More than a compliance program, business ethics is becoming
a. a management issue to achieve competitive advantage.
b. a guaranteed way to earn higher financial returns.
c. mainly a government regulatory issue.
d. an initiative led by nonprofit organizations.
e. a program that decreases profits but increases societal
benefits.
ANSWER: a
10. Employees who view their organizational culture as ethical are more likely to
a. ask for a raise.
