PL 200 Exam Practice Questions And Complete Solutions
2026/27
The owner of a company needs to know who signs into the system. You need to ensure that the
owner can view the user audit logs. Where does each action need to be performed?
1. Activate user auditing.
-A. System Settings
-B. Personal Settings
-C. Customize the System
-D. Microsoft 365 Compliance
2. View the user audit logs
-A. Advanced Find
-B. Individual record
-C. User Summary report
-D. Microsoft 365 Compliance - CORRECT ANSWER 1. A
2. D
You are a Dynamic 365 administrator. You create a new solution in Dynamics 365. You need to
help end users understand which actions to take next and ensure that user interaction occurs in
manageable steps. Which actions should you perform?
1. Guide the user with actions to take
-A. Configure views and charts
-B. Configure business process flows
-C. Configure workflows
,2. Ensure user interaction in manageable steps
-A. Configure the timeline on the form
-B. Configure each stage with the actions that need to be completed
-C. Configure Insights - CORRECT ANSWER 1. B
2. B
You create a Power Apps portal to provide training and documentation for students. Students
create a profile on the portal and then select and pay for courses. You plan to add free courses
to the training portfolio. Free courses must be automatically available to all students when they
sign in. You need to assign default permissions to students. What should you do?
A. Create a Students web role and set the Authenticated Users Role option to true. Assign the
web role to each registered user.
B. Create an entity for managing free courses. Create entity permission records to provide
access to entity records for free courses and assign the entity permissions to users when they
register on the portal for the first time.
C. Create an entity for managing free courses. Create a Students web role and set the
Authenticated Users role option to true. Create appropriate entity permissions to access the
free course entity record - CORRECT ANSWER A (maybe C?)
You create workflows to automate business processes. You need to configure a workflow to
meet the following requirements:
✑ Be triggered when a condition is met.
✑ Run immediately.
✑ Perform an action when a condition is met.
You need to create a workflow that automatically sends emails based on a mail merge template.
1. Be triggered when a condition is met
-A. Publish workflow
, -B. Subject Contains data
-C. Trigger when a Power Automate button is pressed
2. Run immediately
-A. Approve the workflow
-B. Configure the workflow to run now
-C. Configure child workflow to run now
3. Perform an action when a condition is met.
-A. Send an email
-B. View chart
-C. Update a security role - CORRECT ANSWER 1. B
2. B
3. A
You are a Dynamics 365 Customer Service administrator. You need to configure the following
automation for the sales team:
✑ Send an email when the status changes on an Opportunity.
✑ Text the sales manager when an Opportunity is created.
Create a Wunderlist task when an Opportunity is open for 30 days. Which tool should you use
for each requirement?
1. Email when the status changes
2. Text when the Opportunity is created
3. Create a Wunderlist task
A. Dynamics 365 workflow
2026/27
The owner of a company needs to know who signs into the system. You need to ensure that the
owner can view the user audit logs. Where does each action need to be performed?
1. Activate user auditing.
-A. System Settings
-B. Personal Settings
-C. Customize the System
-D. Microsoft 365 Compliance
2. View the user audit logs
-A. Advanced Find
-B. Individual record
-C. User Summary report
-D. Microsoft 365 Compliance - CORRECT ANSWER 1. A
2. D
You are a Dynamic 365 administrator. You create a new solution in Dynamics 365. You need to
help end users understand which actions to take next and ensure that user interaction occurs in
manageable steps. Which actions should you perform?
1. Guide the user with actions to take
-A. Configure views and charts
-B. Configure business process flows
-C. Configure workflows
,2. Ensure user interaction in manageable steps
-A. Configure the timeline on the form
-B. Configure each stage with the actions that need to be completed
-C. Configure Insights - CORRECT ANSWER 1. B
2. B
You create a Power Apps portal to provide training and documentation for students. Students
create a profile on the portal and then select and pay for courses. You plan to add free courses
to the training portfolio. Free courses must be automatically available to all students when they
sign in. You need to assign default permissions to students. What should you do?
A. Create a Students web role and set the Authenticated Users Role option to true. Assign the
web role to each registered user.
B. Create an entity for managing free courses. Create entity permission records to provide
access to entity records for free courses and assign the entity permissions to users when they
register on the portal for the first time.
C. Create an entity for managing free courses. Create a Students web role and set the
Authenticated Users role option to true. Create appropriate entity permissions to access the
free course entity record - CORRECT ANSWER A (maybe C?)
You create workflows to automate business processes. You need to configure a workflow to
meet the following requirements:
✑ Be triggered when a condition is met.
✑ Run immediately.
✑ Perform an action when a condition is met.
You need to create a workflow that automatically sends emails based on a mail merge template.
1. Be triggered when a condition is met
-A. Publish workflow
, -B. Subject Contains data
-C. Trigger when a Power Automate button is pressed
2. Run immediately
-A. Approve the workflow
-B. Configure the workflow to run now
-C. Configure child workflow to run now
3. Perform an action when a condition is met.
-A. Send an email
-B. View chart
-C. Update a security role - CORRECT ANSWER 1. B
2. B
3. A
You are a Dynamics 365 Customer Service administrator. You need to configure the following
automation for the sales team:
✑ Send an email when the status changes on an Opportunity.
✑ Text the sales manager when an Opportunity is created.
Create a Wunderlist task when an Opportunity is open for 30 days. Which tool should you use
for each requirement?
1. Email when the status changes
2. Text when the Opportunity is created
3. Create a Wunderlist task
A. Dynamics 365 workflow
