IASSC - Yellow Belt Practice
Questions Rated 100%!!!
,Features that set Six Sigma apart from previous quality-improvement initiatives include
(A) A clear commitment to making decisions on the basis of assumptions and guesswork
(B) Making a SIPOC
(C) A clear focus on achieving measurable and quantifiable financial returns
(D) An increased emphasis on strong and passionate Black Belts - ANS (C) A clear focus
on achieving measurable and quantifiable financial returns
The primary reason most companies implement Six Sigma is to
(A) Reduce defects
(B) Each of these is correct
(C) Improve processes
(D) Improve profit - ANS (B) Each of these is correct
Jane, a Black Belt, is in the process of finding reasons for embarking on an improvement
project. She is checking if the improvement project is linked to the company's key success
factors and objectives. She also is looking into which key process output measure(s) will the
project leverage as well as looking into the rough estimates on cost savings/opportunities for the
improvement project. What is she trying to build here?
(A) A CTQ Tree
(B) A Project Charter
(C) A Business Case
(D) A Problem Statement - ANS (C) A Business Case
A successful Six Sigma program should produce a decreased need for management efforts to
maintain quality.
True or False? - ANS False
Measuring performance on a Six Sigma scale encompasses
(A) Only the variation in calculations
(B) Only the average in calculations
(C) Both the average and variation in calculations
(D) None of these is correct - ANS (C) Both the average and variation in calculations
, If Y=f(x) the variable X is called the independent variable while the variable Y is called the
dependent variable.
True or False? - ANS True
Listening to the customer normally means the
(A) Intermediate user
(B) CEO
(C) External customer
(D) Marketing department - ANS (C) External customer
VOC data can be obtained in a reactive and/or proactive way with each of the following
EXCEPT:
(A) Customer interviews
(B) Feedback forms
(C) Market research
(D) Customer surveys
(E) Market leadership - ANS (E) Market leadership
In a Lean Six Sigma organization the Sponsor allocates resources to projects in his unit,
communicates frequently with the project manager and participates in DMAIC end-of-phase
reviews.
True or False? - ANS True
A process basically revolves around the customer. Each activity must therefore
(A) Add inventory
(B) Be subject to continuous improvement
(C) Be part of an FMEA
(D) Add value - ANS (D) Add value
What term best describes the definition: A mapping process that helps to create measurable
characteristics of a service to a customer?
(A) Critical to Customer tree
(B) Critical to Process tree
(C) Critical to Business tree
(D) Critical to Quality tree - ANS (D) Critical to Quality tree
As a company's Sigma level increases the Cost of Poor Quality decreases.
Questions Rated 100%!!!
,Features that set Six Sigma apart from previous quality-improvement initiatives include
(A) A clear commitment to making decisions on the basis of assumptions and guesswork
(B) Making a SIPOC
(C) A clear focus on achieving measurable and quantifiable financial returns
(D) An increased emphasis on strong and passionate Black Belts - ANS (C) A clear focus
on achieving measurable and quantifiable financial returns
The primary reason most companies implement Six Sigma is to
(A) Reduce defects
(B) Each of these is correct
(C) Improve processes
(D) Improve profit - ANS (B) Each of these is correct
Jane, a Black Belt, is in the process of finding reasons for embarking on an improvement
project. She is checking if the improvement project is linked to the company's key success
factors and objectives. She also is looking into which key process output measure(s) will the
project leverage as well as looking into the rough estimates on cost savings/opportunities for the
improvement project. What is she trying to build here?
(A) A CTQ Tree
(B) A Project Charter
(C) A Business Case
(D) A Problem Statement - ANS (C) A Business Case
A successful Six Sigma program should produce a decreased need for management efforts to
maintain quality.
True or False? - ANS False
Measuring performance on a Six Sigma scale encompasses
(A) Only the variation in calculations
(B) Only the average in calculations
(C) Both the average and variation in calculations
(D) None of these is correct - ANS (C) Both the average and variation in calculations
, If Y=f(x) the variable X is called the independent variable while the variable Y is called the
dependent variable.
True or False? - ANS True
Listening to the customer normally means the
(A) Intermediate user
(B) CEO
(C) External customer
(D) Marketing department - ANS (C) External customer
VOC data can be obtained in a reactive and/or proactive way with each of the following
EXCEPT:
(A) Customer interviews
(B) Feedback forms
(C) Market research
(D) Customer surveys
(E) Market leadership - ANS (E) Market leadership
In a Lean Six Sigma organization the Sponsor allocates resources to projects in his unit,
communicates frequently with the project manager and participates in DMAIC end-of-phase
reviews.
True or False? - ANS True
A process basically revolves around the customer. Each activity must therefore
(A) Add inventory
(B) Be subject to continuous improvement
(C) Be part of an FMEA
(D) Add value - ANS (D) Add value
What term best describes the definition: A mapping process that helps to create measurable
characteristics of a service to a customer?
(A) Critical to Customer tree
(B) Critical to Process tree
(C) Critical to Business tree
(D) Critical to Quality tree - ANS (D) Critical to Quality tree
As a company's Sigma level increases the Cost of Poor Quality decreases.
