CNA Exam Review: Role of the Nurse
Aide questions and answers 2024\2025
A+ Grade
Assertive communication can be described by what quality?
- correct answer A.Aggressive
B.Demanding
*C.Firm*
D.Loud
Being assertive means being firm, not rude. Assertive behavior and communication can help nurse aides
get their jobs done and stand by their principles.
A volunteer goes to the nursing home every month to read to some of the clients. The volunteer asks
the nurse aide what is wrong with one of the clients. What is the most appropriate response from the
nurse aide?
- correct answer A."Just go look at his chart."
B."Why don't you ask him yourself?"
*C."I can't talk about any of the clients."*
D."I'll tell you later in a private room."
The nurse aide is not allowed to talk about the clients to other people. It violates the client's right to
privacy and confidentiality.
A nurse aide who listens to a client's concerns is an example of what component of communication?
- correct answer A.Message
B.Feedback
*C.Receiver*
,D.Sender
In the communication process, the sender is the one speaking (or sending the message), and the
receiver is the one listening (or receiving the message). The message is the information being
transferred, and feedback is clarification of the message.
When communicating with a deaf client, it is inappropriate to:
- correct answer A.write messages on paper
B.use a sign language interpreter
C.let the client read lips
*D.shout in the client's ear*
When a client is deaf, he or she cannot hear anything, not even shouting. Shouting at any client is rude
and unprofessional. The best way for a nurse aide to communicate with a deaf client is to write
messages to each other on paper. Deaf residents should be provided a notebook and pen.
A nurse aide has been assigned the task of helping a client get dressed. What should the nurse aide say
to the client upon starting the task?
- correct answer *A."What would you like to wear today?"*
B."Putting on clothes is really easy."
C."Do you know how to dress yourself?"
D."You get dressed, and I'll check on you later."
When a nurse aide is required to help a client get dressed, then that client can no longer dress himself
or herself. The client should still have the independence to choose what he or she wants to wear. The
nurse aide should not make the client feel bad by saying that it is easy to dress alone.
Placing oneself mentally in the position of the client to better understand the client's feelings is an
example of:
- correct answer A.tact
*B.empathy*
C.depression
, D.sympathy
Empathy is the ability to imagine yourself in another person's position and understand how that person
would feel. Nurse aides should have empathy for their clients. Empathy connects people and makes
them treat others the way they would want to be treated.
An alert and oriented client refuses to get dressed one day. What should be the nurse aide's response?
- correct answer A."Why are you trying to make my job more difficult?"
B."If you don't get dressed, I'll tell your doctor."
*C."Why don't you want to get dressed today?"*
D."You need to get dressed like everyone else."
If an alert client states that he or she does not want to get dressed, the nurse aide should try to find out
why. Asking a question gives the client a chance to talk. There may be a physical or psychological reason
that the client has refused to get dressed.
A busy nurse aide has just been assigned a new client and must add his care to her list of responsibilities.
How should the nurse aide respond to this change?
- correct answer A."I feel too tired to care for another client."
*B."I will find a way to provide care for this client too."*
C."I think that you should give this assignment to someone else."
D."I will have to skip care for some of my clients to free up more time."
The nurse aide should accept the change and strive to provide exceptional care to all clients. The nurse
in charge of making the assignments does not want to give the nurse aide too much work, but when
things are busy, everyone has to work harder and be part of the team effort.
The inability to express or understand spoken or written language is called:
- correct answer A.disorientation
B.paranoia
C.body language
*D.aphasia*
Aide questions and answers 2024\2025
A+ Grade
Assertive communication can be described by what quality?
- correct answer A.Aggressive
B.Demanding
*C.Firm*
D.Loud
Being assertive means being firm, not rude. Assertive behavior and communication can help nurse aides
get their jobs done and stand by their principles.
A volunteer goes to the nursing home every month to read to some of the clients. The volunteer asks
the nurse aide what is wrong with one of the clients. What is the most appropriate response from the
nurse aide?
- correct answer A."Just go look at his chart."
B."Why don't you ask him yourself?"
*C."I can't talk about any of the clients."*
D."I'll tell you later in a private room."
The nurse aide is not allowed to talk about the clients to other people. It violates the client's right to
privacy and confidentiality.
A nurse aide who listens to a client's concerns is an example of what component of communication?
- correct answer A.Message
B.Feedback
*C.Receiver*
,D.Sender
In the communication process, the sender is the one speaking (or sending the message), and the
receiver is the one listening (or receiving the message). The message is the information being
transferred, and feedback is clarification of the message.
When communicating with a deaf client, it is inappropriate to:
- correct answer A.write messages on paper
B.use a sign language interpreter
C.let the client read lips
*D.shout in the client's ear*
When a client is deaf, he or she cannot hear anything, not even shouting. Shouting at any client is rude
and unprofessional. The best way for a nurse aide to communicate with a deaf client is to write
messages to each other on paper. Deaf residents should be provided a notebook and pen.
A nurse aide has been assigned the task of helping a client get dressed. What should the nurse aide say
to the client upon starting the task?
- correct answer *A."What would you like to wear today?"*
B."Putting on clothes is really easy."
C."Do you know how to dress yourself?"
D."You get dressed, and I'll check on you later."
When a nurse aide is required to help a client get dressed, then that client can no longer dress himself
or herself. The client should still have the independence to choose what he or she wants to wear. The
nurse aide should not make the client feel bad by saying that it is easy to dress alone.
Placing oneself mentally in the position of the client to better understand the client's feelings is an
example of:
- correct answer A.tact
*B.empathy*
C.depression
, D.sympathy
Empathy is the ability to imagine yourself in another person's position and understand how that person
would feel. Nurse aides should have empathy for their clients. Empathy connects people and makes
them treat others the way they would want to be treated.
An alert and oriented client refuses to get dressed one day. What should be the nurse aide's response?
- correct answer A."Why are you trying to make my job more difficult?"
B."If you don't get dressed, I'll tell your doctor."
*C."Why don't you want to get dressed today?"*
D."You need to get dressed like everyone else."
If an alert client states that he or she does not want to get dressed, the nurse aide should try to find out
why. Asking a question gives the client a chance to talk. There may be a physical or psychological reason
that the client has refused to get dressed.
A busy nurse aide has just been assigned a new client and must add his care to her list of responsibilities.
How should the nurse aide respond to this change?
- correct answer A."I feel too tired to care for another client."
*B."I will find a way to provide care for this client too."*
C."I think that you should give this assignment to someone else."
D."I will have to skip care for some of my clients to free up more time."
The nurse aide should accept the change and strive to provide exceptional care to all clients. The nurse
in charge of making the assignments does not want to give the nurse aide too much work, but when
things are busy, everyone has to work harder and be part of the team effort.
The inability to express or understand spoken or written language is called:
- correct answer A.disorientation
B.paranoia
C.body language
*D.aphasia*
