The NCLEX® candidate bulletin contains information for all registrations and
scheduling of NCLEX appointments.
Additional information is available at
, TABLE OF CONTENTS
Contact Information........................................................................................................................................... 1
About NCLEX ..................................................................................................................................................... 2
Program Overview ................................................................................................................................................................... 2
Registering for the Exam ..................................................................................................................................... 2
NCLEX® Registration Process Overview .................................................................................................................................. 3
Test Fees and Policies ............................................................................................................................................................. 3
How to Register for the NCLEX ............................................................................................................................ 4
Internet Registration................................................................................................................................................................ 4
Telephone Registration ........................................................................................................................................................... 4
Third-Party Payments.............................................................................................................................................................. 4
Test Accommodations .............................................................................................................................................................. 4
Scheduling Your Exam ......................................................................................................................................... 5
Authorization to Test (ATT) .................................................................................................................................................... 5
Your Exam Appointment .......................................................................................................................................................... 5
Domestic Scheduling ............................................................................................................................................................... 5
International Scheduling ......................................................................................................................................................... 5
Definitions of Domestic and International Test Centers..................................................................................................................6
Changing your Appointment .................................................................................................................................................... 6
What to Bring to the Test Site .............................................................................................................................. 7
Personal Identification Requirements ..................................................................................................................................................7
Identification from a U.S.-Sanctioned (Embargoed) Country ..........................................................................................................7
Your Name ............................................................................................................................................................................... 7
Test Site Rules and Regulations ............................................................................................................................. 8
NCLEX Examination Candidate Rules .................................................................................................................................... 8
Grounds for Dismissal or Cancellation of Results.............................................................................................................................8
Confidentiality ............................................................................................................................................................................................8
Test Security ............................................................................................................................................................................ 8
Invalid Results ......................................................................................................................................................................... 8
The Day of the Exam ......................................................................................................................................... 11
Check-in Process ................................................................................................................................................................... 11
Breaks .................................................................................................................................................................................... 11
Technical Issues .................................................................................................................................................................... 12
Testing Environment .............................................................................................................................................................. 12
When the Exam is Finished ................................................................................................................................................... 12
Results Reporting................................................................................................................................................................... 12
Candidate Performance Report ......................................................................................................................................................... 12
Retake Policy ......................................................................................................................................................................... 13
Submitting Comments and Further Questions ............................................................................................................................... 13
NCLEX Content, Test Development, and Test Plans ............................................................................................. 13
Exam Content ........................................................................................................................................................................ 13
Developing the NCLEX ......................................................................................................................................................... 13
Definitions................................................................................................................................................................................................ 13
NCLEX Test Plans ................................................................................................................................................................... 14
Client Needs Categories Covered on the NCLEX ................................................................................................................ 14
NCLEX Psychometrics ...................................................................................................................................... 14
Computerized Adaptive Testing (CAT) ................................................................................................................................ 14
Pretest Items ......................................................................................................................................................................... 15
NCLEX Pass or Fail Decision Rules ....................................................................................................................................... 15
Item Formats ......................................................................................................................................................................... 15
The Passing Standard ............................................................................................................................................................ 16
Similar Items .......................................................................................................................................................................... 16
Guessing ................................................................................................................................................................................ 16
, CONTACT INFORMATION
CONTACT PEARSON VUE FOR QUESTIONS REGARDING:
• Registering to take the NCLEX
• Methods of payment
• Authorization to Test (ATT) email
• Scheduling/rescheduling an exam appointment
• Acceptable forms of identification
• Comments about the test center
Visit: Customer Service Website
Call: NCLEX Candidate Services (Pearson VUE)
United States and Canada – Call at (toll-free) 1.866.49NCLEX (1.866.496.2539), Monday – Friday, 7 am to 7 pm, Central
Standard Time. For French support, call 1.866.288.8454.
Asia Pacific Region – Call NCLEX Candidate Services at (pay number) +852.3077.4923, Monday – Friday, 9 am to 6 pm, Hong
Kong Time.
Europe, Middle East, Africa – Call NCLEX Candidate Services, at (pay number) 0333.003.0765, Monday – Friday, 09:00 to 18:00,
Central European Time.
India – Call NCLEX Candidate Services toll-free at +91.120.439.7837, Monday – Friday, 9 am to 6 pm, Indian Standard Time.
All other countries not listed above – Call (pay number) 1.952.905.7403, Monday – Friday, 7 am to 7 pm, Central Standard
Time.
Candidates with hearing impairments who use a Telecommunications Device for the Deaf (TDD) – Call the U.S.A. Relay
Service at (toll-free) 1.800.627.3529 or the Canada & International Inbound relay service at (pay number) 605.224.1837.
These services are available 24 hours a day, seven days a week.
Write: NCSBN Examination Program
Pearson Professional Testing
5601 Green Valley Drive
Bloomington, MN 55437-1099
CONTACT THE NATIONAL COUNCIL OF STATE BOARDS OF NURSING, INC. (NCSBN ®) FOR
QUESTIONS REGARDING:
• NCLEX development
• General NCLEX information
• General questions/inquiries relating to examination administration
Visit: NCLEX website, www.nclex.com
Write: National Council of State Boards of Nursing, Inc.
Examinations Department
111 E. W acker Drive, Suite 2900
Chicago, Illinois 60601-4277
Call Examinations Department: 866.293.9600
Email:
CONTACT YOUR NURSING REGULATORY BODY (NRB) FOR QUESTIONS REGARDING:
• Licensure/Registration
• NRB application
• Name or address changes
• Name corrections on your ATT email
Links to NRB websites and contact information are available online. Examination results are sent to you by your NRB.
Wait up to six weeks following your examination for your results to arrive.