Common Characteristics of Organizations - ANSWERgoals, people, structure
Non-managerial employees - ANSWERpeople who work directly on a job or task and
have no responsibility for overseeing the work of others
What is Management? - ANSWERThe process of getting things done effectively and
efficiently, with and through people
Effectivness - ANSWERdoing the right things
Efficiency - ANSWERdoing things right
POLC Cycle - ANSWERPlan-> Organized-> Leading-> Control->
______ approach wins over the roles approach - ANSWERfunction
New World Management - ANSWERChanging Workplaces + Changing Workforce
Managerial Employees - ANSWERdirect and oversee the activities of others
Manager pyramid order - ANSWERTop Managers/ Middle Managers/ First-Line
Managers/ Team Leaders
Top Managers - ANSWERStrategizers, Thinkers, Visionaries
first-line managers - ANSWERReported to by the team leaders
Middle Managers - ANSWERTranslate between the top and first-line managers
Team Leaders - ANSWERNo reporting relationship, works on projects