HFT 2220 FINAL STUDY GUIDE
QUESTIONS AND ANSWERS
A supervisor is a person who leads and manages hourly paid employees - answer-
True
Exempt employees are hourly employees. - answer- False
Boomerang management is reverting from management's point of view to the
employees' point of view. - answer- True
Generation Z is a group of Americans born between 1966 and 1976 - answer- False
Human Relation Theory is a theory that states that satisfying the needs of
employees is not the key to productivity. - answer- False
Which is not a managerial skill (listed in the book) that is essential to a success at
any level of management: - answer- Analytical skill
Please indicate one of the thinking patterns proposed by Manz: - answer- Obstacle
The levels of employees in a large company include: - answer- -Top Manager
-Supervisor
-Hourly Employee
Managers first obligation is to: - answer- Owners
What generation type is not described in the Chapter 1: - answer- Millennials
What is the fastest growing ethnic group in the United States: - answer- -Hispanic
-Asian origin
Please indicate which is not one of the four main functions of management: -
answer- Directing
The authority that employees grant a supervisor to make the necessary decisions
and carry them out is the formal authority. - answer- False
Formal Leader is the person who, by virtue of having the support of the employees,
is in charge. - answer- False
Leadership style is a pattern of interaction that supervisor or manager uses in
directing subordinates. - answer- True
Several studies have shown that effective leaders have seven traits that
distinguishes them from non-leaders. - answer- False
, Expert power is delivered from an individual's personal charisma and the respect
and/or admiration the individuals it inspires. - answer- True
in late 1950s Douglas McGreagor proposed theories on organizational assumptions
toward employees. Which of the proposed theories described three faulty
assumptions about average human being? - answer- Theory X
Who developed model of Situational Leadership? - answer- Kenneth Blanchard &
Paul Hersey
Which one is not a leadership style proposed by Hersey and Blanchard - answer-
Controlling
What is not a part of transformational leadership: - answer- appeal to workers self-
interest
According to the book, what are the two out of six steps for a leader to make change
after developing vision and awareness - answer- Involve others & Follow up
A mentor is: - answer- -A leader
-A teacher
-A role model
According to the book leaders are able to influence others to behave in particular
way. What is not a primarily source of power: - answer- Punishment power
Single-use plan is an alternative plan for use in case the original plan does not work
out. - answer- False
When planning, it is always the best to assume the best and plan backward. -
answer- False
The Gantt chart is a bar graph diagram showing the activity and the timing of each
activity. - answer- True
In the working environment some employees resist change, but most of the
employees embrace change. - answer- False
Span of control is the organizational principle that each person should have only one
boss. - answer- False
Planning is essential for manager to make more effective use of work hours. -
answer- True
Planning is essential for manager to make more effective use of work hours. -
answer- -Planning
-Organizing
-Leading
-Decision Making
-Control
QUESTIONS AND ANSWERS
A supervisor is a person who leads and manages hourly paid employees - answer-
True
Exempt employees are hourly employees. - answer- False
Boomerang management is reverting from management's point of view to the
employees' point of view. - answer- True
Generation Z is a group of Americans born between 1966 and 1976 - answer- False
Human Relation Theory is a theory that states that satisfying the needs of
employees is not the key to productivity. - answer- False
Which is not a managerial skill (listed in the book) that is essential to a success at
any level of management: - answer- Analytical skill
Please indicate one of the thinking patterns proposed by Manz: - answer- Obstacle
The levels of employees in a large company include: - answer- -Top Manager
-Supervisor
-Hourly Employee
Managers first obligation is to: - answer- Owners
What generation type is not described in the Chapter 1: - answer- Millennials
What is the fastest growing ethnic group in the United States: - answer- -Hispanic
-Asian origin
Please indicate which is not one of the four main functions of management: -
answer- Directing
The authority that employees grant a supervisor to make the necessary decisions
and carry them out is the formal authority. - answer- False
Formal Leader is the person who, by virtue of having the support of the employees,
is in charge. - answer- False
Leadership style is a pattern of interaction that supervisor or manager uses in
directing subordinates. - answer- True
Several studies have shown that effective leaders have seven traits that
distinguishes them from non-leaders. - answer- False
, Expert power is delivered from an individual's personal charisma and the respect
and/or admiration the individuals it inspires. - answer- True
in late 1950s Douglas McGreagor proposed theories on organizational assumptions
toward employees. Which of the proposed theories described three faulty
assumptions about average human being? - answer- Theory X
Who developed model of Situational Leadership? - answer- Kenneth Blanchard &
Paul Hersey
Which one is not a leadership style proposed by Hersey and Blanchard - answer-
Controlling
What is not a part of transformational leadership: - answer- appeal to workers self-
interest
According to the book, what are the two out of six steps for a leader to make change
after developing vision and awareness - answer- Involve others & Follow up
A mentor is: - answer- -A leader
-A teacher
-A role model
According to the book leaders are able to influence others to behave in particular
way. What is not a primarily source of power: - answer- Punishment power
Single-use plan is an alternative plan for use in case the original plan does not work
out. - answer- False
When planning, it is always the best to assume the best and plan backward. -
answer- False
The Gantt chart is a bar graph diagram showing the activity and the timing of each
activity. - answer- True
In the working environment some employees resist change, but most of the
employees embrace change. - answer- False
Span of control is the organizational principle that each person should have only one
boss. - answer- False
Planning is essential for manager to make more effective use of work hours. -
answer- True
Planning is essential for manager to make more effective use of work hours. -
answer- -Planning
-Organizing
-Leading
-Decision Making
-Control
