SNCOA LDR-303S Improving Organizations A+ questions
and answers 2025/2026
Terms in this set (146)
reflects the extent to which an employee identifies with an
organizational commitment
organization and is committed to its goals
Three Component Model of Affective commitment, continuance commitment and normative commitment
Committment
organizational commitment based on an individual's
desire to remain in an organization.
It means they want to stay with their organization.
affective commitment
An individual identifies with their companies/organizations goals,
and are satisfied with their work and feel that they fit into the
organization.
These members are assets and often feel valued and act as ambassadors.
An awareness of the cost of leaving gives these members a
need to stay. often members stay due to lack of work
Continuance Commitment
alternatives and compensation.
example: A member stays because the cost and benefits won't
improve if they leave the organization. The member may become
unhappy and disengaged.
The member feels that they should stay in their organization.
normative commitment members fill guilty if they leave and that their position could not
be filled if they left. If they leave their could be a void in
knowledge and this could increase pressure on peers.
, Level 1: Interested
Level 2: Informed
Level 3: Involved
Six Levels of Commitment
Level 4: Immersed
Level 5: Invested
Level 6: Innovative
Focus their interest in an area but do not stay focused. They are
Level 1: Interested aware of the basics and add knowledge every once in awhile.
This rarely leads to remarkable or
exceptional performance.
Attention is focused and are ready to learn. This level of
commitment is the foundation, but not the end of remarkable
Level 2: Informed performance.
These people subscribe to magazines, buying books, taking classes,
or attending seminars.
These people apply what they learn diligently to their careers and
level 3: Involved
lives. There is evidence of the desire for remarkable
performance
These people apply themselves and study a great deal and are
more committed than most. They often are immersed in their job
and practice continually. this creates desirability and
Level 4: immersed
indispensability and they are passionate about their subject. They
are at the gateway to remarkable performance.
These individuals stand out from the rest.
These individuals are invested in their field and are leaders within
their craft. They give constantly remarkable performance and
Level 5: Invested
invest time, talent, experience and
resources to improve on whatever they are working on. They are
constantly seeking high standards for themselves.
These people are innovators and make real changes and they
Level 6: Innovative change things in a positive way. They exemplify and define
remarkable performance; they set new standards fo excellence
and remarkable performance.
Remarkable Performance This is created by passion, preparation, practice as well as being aware of
pitfalls.
, Made up of the Four Insights of the Passionate Performer:
For whom is the
Passion
performance? Know how
to perform remarkably?
Know the reason for
performance?
Know what performance needs to look like?
They know their audience inside and out. They know their
Passionate people know for whom
customers, subordinates, peers and senior leadership. You need to
they are performing
understand what remarkable is to them to perform remarkably.
These people are innovative, create and change they way things are
Passionate people know how to done. They are willing to step outside the box, but to do that they
perform remarkably have to fist know what the rules
are. To try and impress these people you should try to by the most
innovative in your workcenter
These people are driven by their self-worth, self-satisfaction and
Passionate people know why they
perform self-fulfillment. meet your personal expectations and you will
meet the expectations of others.
Passionate people know what A result that is off by and inch will be off by a foot tomorrow.
their perm ands needs to look Understand your goals and objective and know how to meet
like. them.
planning your future and what lies ahead. Use extra effort to
Preparation
prepare for life events and goals that lie ahead.