1. Job Design
2. Organization Structure
4 Elements of Organization
3. Integrating and Coordinating Workflows
Design
4. Organization Culture
creating jobs in an organization that can be done effectively and
Job Design
efficiently while providing meaningful work for the employees
Who created the job Hackman and Oldham
characteristics model?
to better explain how job design can impact employee satisfaction
Job Characteristics Model
and job performance
extent to which a job requires a worker to use a wide range of
Skill Variety
different abilities and skills
extent to which the job requires the worker to perform all the
Task Identity
tasks needed to fully complete the task
Task Significance extent to which the job requires the lives of other people
the extent to which the employees is allowed to make choices about
Autonomy
scheduling and how best to perform tasks
extent to which the employees receives clear & direct
Feedback
information on how well they are performing the task
Contingency Factors: pre-conditions for the model to be predictive
the grouping together of jobs into work groups, the
Organizational Structure delegation of authority & responsibility within the
organization & the formal reporting relationships of
employees to supervisors
groups jobs that require similar skills & experience together
Functional Structure
into a single work group reporting to the leader of the
organization
groups jobs together with people of diverse skills & experience
Divisional Structure who collectively focus on either providing specific products
or or serving specific groups of customers or serving specific
geographic areas
Matrix Structure groups jobs together simultaneously by function and by division
Delegation of Authority ultimate authority for decision rests with the shareholders of the
business
Centralized Organizational most decisions are made by the senior executives at the top of the
Structure organization
, many decisions are delegated to lower levels of management with
Decentralized Organizational
Structure those managers accountable for the consequences of their
decisions
Span of Control refers to the number of direct reports assigned to a a manager
Broader the span of control.. more direct reports
Narrower span of control.. fewer direct reports
refers to the number of managerial levels between the top and
Levels of Hierarchy
bottom of an organization
Flatter the organization= fewer hierarchical levels
Taller the organization= more hierarchical levels
Five Common Approaches to 1. Organization Structure 2. Liaisons 3. Task Forces 4. Cross
Integration and Coordination Functional Teams 5. Integrating Roles