Terms in this set (144)
Serve needs of society
Businesses Exist To Productive use of resources, create value for customers,
employees, and shareholders
Scientific
Administrative
Behavioral
6 Major Theories of
Management Science
Management
Organizational
Environment Leadership
and Innovation
Adam Smith
Scientific Management Theory Fredrick Taylor
Contributors Gilbreaths
Adam Smith 1700's - Job Specialization and Division of Labor
Fredrick Taylor late 1800's - 4 Principles to increase efficiency
1. Study the Work, experiment with improvements
2. Codify the best methods for doing the work
4 Principles to Increase
3. Hire/Align worker skills with the jobs to be done
Efficiency
4. Provide fair pay and incentives
1. Analyze all tasks, break into components
Gilbreaths: 3 Steps 2. Find better ways to perform each component
3. Reorganize each component so overall more efficient
Administrative Management Max
Theory Contributors Weber
Henri
Fayol
5 Principles of Bureaucracy to ensure efficiency
Max Weber
& effectiveness Describes a formal system of
organization and administration
, 14 Principles of Efficiency
Henri Fayol
More comprehensive and balanced view of the organization
Mary Parker
Behavioral Management Theory
Follet Elton
Contributors
Mayo
Douglas McGregor
Emphasized the Human side of management
Mary Parker Follet "Authority should go with knowledge" - employee job self
determination
Identified the importance of cross-functioning (collaboration across the
org)
Hawthorne Studies
Management involvement with workers more important than
Elton Mayo
physical work conditions
Birth of Human Relations movement
Douglas McGregor Theory X, Theory Y
Quantitative
Management
Management Science Theory
Operations
Management Total
Quality
Management
Management Information Systems
Quantitative Management Uses data and math based models, simulations, and techniques to aid
decisions
Operations Management Specialized techniques for optimizing productions systems
Integrates process management, measures/evaluation, and
Total Quality Management (TQM)
proven improvement methedologies to improve effectivnes
and efficiency
Management Informations Provide easy access to external and internal data to enhance decision
Systems (MIS) making
Open Systems View (1960s) - Katz, Kahn,
Organizational Environment
Theory Thompson Contingency Theory (1960s) - Burns,
Stalker, Lawrence, Lorsch