Exam questions and answers
2024\2025 A+ Grade
Coach prep for session- overview (prior to session prep)
- correct answer review materials, eliminate distractions, be mindful calm, and present.
Initial Intake coaching session
Describe
Review
Determine
Clarify
Allow
Confirm
- correct answer 1.) Describe coaching process,
2.) Review info & assessments provided,
3.) Determine if coaching is appropriate.
4.) Clarify roles & expectations;
5.) Allow client to self determine their vision, goals, and action steps; & actively engages in new
behaviors.
6.) Confirm logistics and responsibilities in written agreement.
session opening
- correct answer ask how the client is, use reflections. Ask positive inquiry about previous week, reflect
something positive, ask client to select goal to review
Early coaching session (1 or 2) competencies (5 total)
,Assess
Identify
Explore/Clarify
Establish/Refine
Support
- correct answer 1.) Assess current & optimal state of health & well being,
2.) Identify gaps between current & optimal states.
3.) Explore/Clarify priority areas of focus, and learning preferences and accountability
4.) Establish/refine client's specific short term and long-term goals
5.) Support the client in achieving goals, action steps, back up plans
Routine Ongoing Sessions- overview (5 total)
Ask about the:
Refer to shifts in the
Support the client in:
Reflect the client's:
Closing:
- correct answer 1.) client's current state (e.g., energy, mood);
2.) client's state, facilitate review of previous action steps,
3.) defining new action steps,
4.) understanding, perspectives, and learning.
5.) Closing: the client articulates new personal discoveries.
Routine Ongoing Sessions general order:
- correct answer client self assesses state
goal review
topic of importance
short term smart goals
new action steps
take-aways
,appreciating client's work
feedback on coaching
Goal Review
- correct answer explore full experience, starting with positive
use reflections, expands inquiry about best experience, respond to challenges with reflections/inquiries,
affirms client strengths, inquire about percentage of success
FINAL SESSION:
Invite the client to reflect on
Assist in developing a:
- correct answer :progress made, challenges experienced, lessons learned, and growth attained
:sustainable pathway forward and/or maintenance/relapse prevention plan including available support
and resources
Client is the expert in:
The coach provides:
- correct answer :navigating his/her own life, based upon personal preferences and past experiences.
:the structure of the session and serves as a facilitative partner.
The coach's primary role does NOT include:
- correct answer a content expert or educator who diagnoses, advises, or instructs the client on what to
do.
Client's:
Share personal info/experience/recommendations only when:
Observe, name, and refer to client's:
Convey the belief that client is:
Adjust approach according to:
- correct answer Client's agenda, needs, interests, and preferences drive the relationship.
appropriate or when specifically asked/given permission to do so
:beliefs and values.
, :resourceful, expert in own experience.
:client's health literacy
Demonstrate:
Convey:
Follow Through on:
Openly name and address:
- correct answer :benevolence, honesty, sincerity, and authenticity
:unconditional positive regard
:commitments
:discord/conflict as it occurs and resolve in a timely manner
The coach establishes a:
- correct answer positive and safe environment where the client feels accepted and supported, which
helps the client clarify values/access motivation.
The coach's confidence in the client's ability to______, ________, &________
supports the client's_________.
- correct answer learn, grow, and change / self-efficacy.
The coach builds trust by attending to the client's
- correct answer emotions as well as words and behaviors; i.e., when the coach senses conflict,
discomfort or confusion, the coach acknowledges what is happening with curious interest.
The coach facilitates behavior change by empowering the client to:
- correct answer self-discover values, resources, and strategies that are individualized and meaningful.
Generative moment
- correct answer identify topic, ask permission to explore, client describes what they want, explore
strengths, environments to move forward, including pros/cons, develop discrepancy, brainstorming,
express confidence in client's ability to move forward