SCOM 123 Final UPDATED ACTUAL
Questions and CORRECT Answers
The most common myths about communication - CORRECT ANSWER -Communication
is a Cure-All
- Communicating is Common Sense
- Communication Quantity = Quality
Linear Model - CORRECT ANSWER One way verbal communication from the sender to
the receiver. Includes the sender, message, a channel, receiver, and noise.
Interactive Model - CORRECT ANSWER More updated version of the linear model.
"Ping-pong view." Includes feedback and fields of experience.
Transactional Model - CORRECT ANSWER "Sender-receiver view." People are
connected through communication. Each of us is a sender-receiver; not just a sender or just a
receiver. Communication affects all parties involved.
Sender - CORRECT ANSWER Encoder/speaker; sends the message
Message - CORRECT ANSWER Stimulus producing meaning
Channel - CORRECT ANSWER Medium through which message travels
Receiver - CORRECT ANSWER Decoder/listener; person getting the message
Noise - CORRECT ANSWER Interference with effective transmission and reception of
message
, Semantic Noise - CORRECT ANSWER Word choice that is confusing or distracting
Physical Noise - CORRECT ANSWER External environmental distractions
Physiological Noise - CORRECT ANSWER Biological influences dealing with your
person... bad hearing, tired, hungry, need to go to the bathroom, etc.
Psychological noise - CORRECT ANSWER Preconceptions, biases, and assumptions
something that is competing for your attention
Feedback - CORRECT ANSWER Communication is not a one-way process but a two-way
process
Fields of Experience - CORRECT ANSWER Includes our cultural background, ethnicity,
geographic location, extent of travel, general personal experiences.
Content - CORRECT ANSWER What is actually said
Relationship - CORRECT ANSWER How message defines or redefines the association
between the individuals
Constructive Communication Climate - CORRECT ANSWER Open and supportive
Destructive Communication Climate - CORRECT ANSWER Closed and defensive
Perceptual Process - CORRECT ANSWER The process of selecting, organizing, and
interpreting data from our senses
Selecting - CORRECT ANSWER we focus on some stimuli, we screen out other stimuli
Questions and CORRECT Answers
The most common myths about communication - CORRECT ANSWER -Communication
is a Cure-All
- Communicating is Common Sense
- Communication Quantity = Quality
Linear Model - CORRECT ANSWER One way verbal communication from the sender to
the receiver. Includes the sender, message, a channel, receiver, and noise.
Interactive Model - CORRECT ANSWER More updated version of the linear model.
"Ping-pong view." Includes feedback and fields of experience.
Transactional Model - CORRECT ANSWER "Sender-receiver view." People are
connected through communication. Each of us is a sender-receiver; not just a sender or just a
receiver. Communication affects all parties involved.
Sender - CORRECT ANSWER Encoder/speaker; sends the message
Message - CORRECT ANSWER Stimulus producing meaning
Channel - CORRECT ANSWER Medium through which message travels
Receiver - CORRECT ANSWER Decoder/listener; person getting the message
Noise - CORRECT ANSWER Interference with effective transmission and reception of
message
, Semantic Noise - CORRECT ANSWER Word choice that is confusing or distracting
Physical Noise - CORRECT ANSWER External environmental distractions
Physiological Noise - CORRECT ANSWER Biological influences dealing with your
person... bad hearing, tired, hungry, need to go to the bathroom, etc.
Psychological noise - CORRECT ANSWER Preconceptions, biases, and assumptions
something that is competing for your attention
Feedback - CORRECT ANSWER Communication is not a one-way process but a two-way
process
Fields of Experience - CORRECT ANSWER Includes our cultural background, ethnicity,
geographic location, extent of travel, general personal experiences.
Content - CORRECT ANSWER What is actually said
Relationship - CORRECT ANSWER How message defines or redefines the association
between the individuals
Constructive Communication Climate - CORRECT ANSWER Open and supportive
Destructive Communication Climate - CORRECT ANSWER Closed and defensive
Perceptual Process - CORRECT ANSWER The process of selecting, organizing, and
interpreting data from our senses
Selecting - CORRECT ANSWER we focus on some stimuli, we screen out other stimuli
