SCOM 123 Final Exam ACTUAL Questions
and CORRECT Answers
What are the three models of communication - CORRECT ANSWER transmission,
interaction, transaction
intrapersonal communication - CORRECT ANSWER communication with oneself
interpersonal communication - CORRECT ANSWER communication between people
whose lives mutually influence one another
group communication - CORRECT ANSWER communication among three or more
people interacting to achieve a shared goal.
public communication - CORRECT ANSWER a sender-focused form of communication
in which one person is typically responsible for conveying information to an audience.
mass communication - CORRECT ANSWER Public communication becomes mass
communication when it is transmitted to many people through print or electronic media.
Transmission Model of Communication - CORRECT ANSWER a linear, one-way process
in which a sender intentionally transmits a message to a receiver.
interaction model of communication - CORRECT ANSWER a process in which
participants alternate positions as sender and receiver and generate meaning by sending messages
and receiving feedback within physical and psychological contexts.
Transaction Model of Communication - CORRECT ANSWER a process in which
communicators generate social realities within social, relational, and cultural contexts.
,noise vs semantic noise - CORRECT ANSWER Noise: anything that interferes with a
message
Environmental noise: physical noise
Semantic noise: misunderstanding of a symbol
participants - CORRECT ANSWER senders and/or receivers of messages in a
communication encounter
encoding - CORRECT ANSWER turning thoughts into communication
message - CORRECT ANSWER the verbal or nonverbal content being conveyed from
sender to receiver
decoding - CORRECT ANSWER turning communication into thoughts
Encoded messages are sent through a ____________, or a sensory route on which a message
travels, to the receiver for decoding. - CORRECT ANSWER channel
what kind of factors does physical context include in a communication encounter? - CORRECT
ANSWER environmental
what kind of factors does psychological context include in a communication encounter? -
CORRECT ANSWER mental / emotional
social context - CORRECT ANSWER the stated rules or unstated norms that guide
communication.
(for example, an unstated "rule" is to not interrupt)
relational context - CORRECT ANSWER communication based off of the type of
relationship we have with the person we are communicating with.
, (ex. someone we just met versus someone we've known for a long time)
cultural context - CORRECT ANSWER various aspects of identities such as race, gender,
nationality, ethnicity, sexual orientation, class, and ability.
integrative learning - CORRECT ANSWER encourages students to reflect on how the
content they are learning connects to other classes they have taken or are taking, their
professional goals, and their civic responsibilities
communication ethics - CORRECT ANSWER the process of negotiating and reflecting on
our actions and communication regarding what we believe to be right and wrong.
Explain the two dimensions of every message. - CORRECT ANSWER 1. Content
2. Relationship
Define communication competence. - CORRECT ANSWER the knowledge of effective
and appropriate communication patterns and the ability to use and adapt that knowledge in
various contexts
Perception - CORRECT ANSWER the process of selecting, organizing, and interpreting
information.
Perception Process - CORRECT ANSWER selection --> organization --> interpretation
Salience - CORRECT ANSWER how much something attracts our attention in a particular
context
what are the 3 ways we sort things into patterns? Explain them. - CORRECT
ANSWER proximity: things close together, go together
similarity: thinking similar-looking or similar-acting things belong together
and CORRECT Answers
What are the three models of communication - CORRECT ANSWER transmission,
interaction, transaction
intrapersonal communication - CORRECT ANSWER communication with oneself
interpersonal communication - CORRECT ANSWER communication between people
whose lives mutually influence one another
group communication - CORRECT ANSWER communication among three or more
people interacting to achieve a shared goal.
public communication - CORRECT ANSWER a sender-focused form of communication
in which one person is typically responsible for conveying information to an audience.
mass communication - CORRECT ANSWER Public communication becomes mass
communication when it is transmitted to many people through print or electronic media.
Transmission Model of Communication - CORRECT ANSWER a linear, one-way process
in which a sender intentionally transmits a message to a receiver.
interaction model of communication - CORRECT ANSWER a process in which
participants alternate positions as sender and receiver and generate meaning by sending messages
and receiving feedback within physical and psychological contexts.
Transaction Model of Communication - CORRECT ANSWER a process in which
communicators generate social realities within social, relational, and cultural contexts.
,noise vs semantic noise - CORRECT ANSWER Noise: anything that interferes with a
message
Environmental noise: physical noise
Semantic noise: misunderstanding of a symbol
participants - CORRECT ANSWER senders and/or receivers of messages in a
communication encounter
encoding - CORRECT ANSWER turning thoughts into communication
message - CORRECT ANSWER the verbal or nonverbal content being conveyed from
sender to receiver
decoding - CORRECT ANSWER turning communication into thoughts
Encoded messages are sent through a ____________, or a sensory route on which a message
travels, to the receiver for decoding. - CORRECT ANSWER channel
what kind of factors does physical context include in a communication encounter? - CORRECT
ANSWER environmental
what kind of factors does psychological context include in a communication encounter? -
CORRECT ANSWER mental / emotional
social context - CORRECT ANSWER the stated rules or unstated norms that guide
communication.
(for example, an unstated "rule" is to not interrupt)
relational context - CORRECT ANSWER communication based off of the type of
relationship we have with the person we are communicating with.
, (ex. someone we just met versus someone we've known for a long time)
cultural context - CORRECT ANSWER various aspects of identities such as race, gender,
nationality, ethnicity, sexual orientation, class, and ability.
integrative learning - CORRECT ANSWER encourages students to reflect on how the
content they are learning connects to other classes they have taken or are taking, their
professional goals, and their civic responsibilities
communication ethics - CORRECT ANSWER the process of negotiating and reflecting on
our actions and communication regarding what we believe to be right and wrong.
Explain the two dimensions of every message. - CORRECT ANSWER 1. Content
2. Relationship
Define communication competence. - CORRECT ANSWER the knowledge of effective
and appropriate communication patterns and the ability to use and adapt that knowledge in
various contexts
Perception - CORRECT ANSWER the process of selecting, organizing, and interpreting
information.
Perception Process - CORRECT ANSWER selection --> organization --> interpretation
Salience - CORRECT ANSWER how much something attracts our attention in a particular
context
what are the 3 ways we sort things into patterns? Explain them. - CORRECT
ANSWER proximity: things close together, go together
similarity: thinking similar-looking or similar-acting things belong together
