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1. How jobs in a company are formally grouped, divided, and coordinated is called:
A) Organizational chart
B) Work specialization
C) Organizational structure
D) Chain of command
2. What are the six aspects of organizational structure (SF DC WC)?
A) Strategy, focus, direction, coordination, workflow, culture
B) Span of control, formalization, departmentalization, chain of command, work specialization,
centralization
C) Supervision, formality, diversity, creativity, workforce, consistency
D) Span of management, formal rules, division control, workflow, cooperation, communication
3. How wide or lean a company’s structure is referred to as its:
A) Chain of command
B) Span of control
C) Work specialization
D) Hierarchical level
4. How standardized a job is in an organization is called:
A) Departmentalization
B) Centralization
,C) Formalization
D) Span of control
5. A company’s formal hierarchy of authority, like the military, is known as:
A) Work specialization
B) Chain of command
C) Centralization
D) Structure depth
6. When multiple people perform specific parts of a task rather than one person doing it all, it’s
called:
A) Chain of command
B) Work specialization
C) Task rotation
D) Job enrichment
7. When decision-making is concentrated at top management, the company is:
A) Centralized
B) Decentralized
C) Formalized
D) Standardized
8. When decision-making occurs at lower levels of management, the company is:
A) Centralized
B) Decentralized
C) Mechanistic
D) Bureaucratic
9. What are the five methods of departmentalization?
A) Function, product, geography, process, customer
B) People, power, performance, price, place
,C) Function, division, technology, team, culture
D) Strategy, service, size, sales, staff
10. The smallest and simplest type of organizational structure is the:
A) Bureaucracy
B) Matrix
C) Simple structure
D) Virtual organization
11. The most standardized and rule-based organizational structure is the:
A) Bureaucracy
B) Matrix
C) Simple structure
D) Network organization
12. The structure that breaks the unity of command rule by combining function and product is
the:
A) Virtual organization
B) Matrix structure
C) Bureaucracy
D) Boundaryless structure
13. Give five examples of organizational structure designs:
A) Simple, matrix, bureaucracy, virtual, boundaryless
B) Linear, networked, functional, procedural, temporary
C) Traditional, hybrid, modular, circular, radial
D) Product, team, cultural, service, global
14. What are the tradeoffs of work specialization?
A) Higher quality, lower motivation
B) Increased productivity but higher worker boredom/dissatisfaction
C) Lower cost and higher morale
D) Reduced efficiency but increased creativity
, 15. The unity of command principle states that:
A) Each worker should have multiple supervisors
B) Each worker should have one and only one supervisor
C) Employees should report to their peers
D) There should be no supervision
16. Entrepreneurs typically prefer which structure?
A) Bureaucratic
B) Matrix
C) Simple
D) Boundaryless
17. As simple structures grow, they often evolve into:
A) Bureaucracies
B) Matrix structures
C) Virtual organizations
D) Team-based structures
18. What are two pros and two cons of simple structures?
A) Cheap and flexible / Inefficient and owner-dependent
B) Expensive and complex / Highly efficient
C) Centralized and rigid / Innovative and scalable
D) Stable and predictable / Team-oriented
19. What are two pros and cons of bureaucracies?
A) Efficient and low cost / Inflexible and coordination issues
B) Creative and autonomous / Unstructured and risky
C) Flexible and spontaneous / Poorly defined hierarchy
D) Dynamic and responsive / Low employee engagement
20. The matrix structure combines which two departmentalization methods?
A) Product and function