Critical Decision-Making and Organizational Performance
Grand Canyon University: AMP450
, DECISION MAKING AND ORGANIZATIONAL PERFORMANCE 2
Critical DecisionMaking and Organizational Performance
The health care industry consists of numerous amounts of employees with differing
talents and skill sets. That said, all employees are entrusted in keeping patients and family
members safe while within our health care facilities. This assignment focuses is on dilemmas and
decision makingof health care providers in addition to consequences associated with decisions
being made. This writer will discuss this topic using a scenario called “Critical Decision Making
for Providers” which involves an employee who faces a dilemma requiring him to make a
decision that will either protect or put others in harm’s way.
The Consequences of Failing to Report
Mike is a lab technician who has a history of showing up to work late. The last time Mike
was late, his manger informed him that if he is late again, he may face termination.
Unfortunately, Mike is running late again, and upon entering the lobby he comes across a spill on
the floor, now faced with a dilemma to either clock in on time by ignoring the spill and assuming
that someone else will clean it up or clock in late by safe guarding the spill. Mike not only has
the added stress of potentially losing his job, but also the stress of being the main provider for his
wife and newborn baby. Two scenarios are presented in this assignment, first scenario describes
Mike making the right decision by stopping to safeguard the spill while notifying his manager as
to his where abouts and why he is late. The second scenario describes Mike passing the spill
leaving it for someone else to safeguard so that he can clock in on time. Later, Mike finds out
that a lady had slipped and broke her hip in the puddle that he failed to safeguard. Mike is now
faced with another dilemma, to admit to his manager the circumstances that led to the
hospitalization of the patient. Based on the scenario, it is more favorable to make the right
decisions the first time. Choosing to violate company policy by ignoring issues or making poor