WGU C724 Information Systems Management
Practice Test 2025-2026 Guide
1. A department mines the prior year's data to deter- Human Resources
mine if there are patterns related to absenteeism on
a month-by-month basis. Which department (i.e. busi-
ness function) benefits from this technology?
2. A department utilizes data mining to analyze the best Productions/Operations
means of organizing their manufacturing facility to
achieve operational excellence. Which department (i.e.
business function) benefits from this technology?
3. In a recent department meeting an employee suggest- Sales/ Marketing
ed that perhaps the company could save money if they
re-evaluated the demand for their products based on
regional weather patterns. Their goal is to improve
decision making concerning pricing strategies in light
of demand. Which department (i.e. business function)
benefits from this technology?
4. The CEO has asked that each department reduce their Finance/ Accounting
budget by 5%. This department is charged with pro-
viding ROI numbers to other units within the company
to aid them in making the best decisions on where
to trim their budgets. Which department (i.e. business
function) benefits from this technology?
5. An edge router is considered which of the following Hardware
components of an Information System?
6. A CEO is considered which of the following compo- People
nents of an Information System?
7. Issuing invoices to customers is considered which of Processes
the following components of an Information System?
, WGU C724 Information Systems Management
Practice Test 2025-2026 Guide
8. An Android operating system is considered which of Software
the following components of an Information System?
9. Customer buying history is considered which of the Data
following components of an Information System?
10. Bob's Country Bunker has decided that they need to be Improved Decision Mak-
able to track buying behavior and strategically deter- ing
mine how much of a discount (i.e., $5, $10, $15, etc.)
to offer customers to maximize customer spending.
Which of the following is a strategic benefit provided
to the company
11. Sally is the CEO of an auto parts manufacturing firm Strong Supplier Relations
and she knows that price is the main criteria her cus-
tomers consider when deciding who to buy from. As
a result, she is looking for ways to drive down costs.
She is considering an extranet to increase efficiencies
when working with corporate partners. Which of the
following is a strategic benefit provided to the compa-
ny?
12. Fred operates a sub shop and knows that he has many Customer Satisfaction
competitors, so he is always focused on making sure
that customers have a good experience and feel a
connection with his brand. Fred begins utilizing a strat-
egy where he provides customers with frequent buy-
er cards and gives them rewards for return trips and
for completing surveys about their experience. Which
of the following is a strategic benefit provided to the
company?
, 13. A large retailer has developed a supply chain man- Competitive Advantage
agement system that is the envy of their competitors.
However, their competitors have been unable to repli-
cate their SCM despite having tried for years. The SCM
allows them to move product to the right location at
the right time while minimizing cost. Which of the fol-
lowing is a strategic benefit provided to the company?
14. A University has decided to look at student pass rates Operational Excellence
in comparison to time spent in online textbooks. In
order to look for patterns in the data they are utilizing
data mining. They hope to identify best practices that
can be used to recommend study strategies that will
increase student success. Which of the following is a
strategic benefit provided to the company?
15. Company A has found that their biggest competitor Product Ditterentiation
will be releasing a new version of their phone. This
competitor's smartphone is superior and includes two
features that so unique that customers are willing to
pay a premium. Which of the following is a strategic
benefit provided to the company?
16. Company A has realized that they are in a mature Unstructured
industry. As a result, there is a good deal of competitive
rivalry. This rivalry is driving profits down and they real-
ize that they cannot continue to compete. They decide
that they need to develop new products or services to
enter a new industry that is more profitable. In order
to identify the industry, they would like to enter, they
need to analyze data from various industries as well
as data related to their current strengths and weak-
Practice Test 2025-2026 Guide
1. A department mines the prior year's data to deter- Human Resources
mine if there are patterns related to absenteeism on
a month-by-month basis. Which department (i.e. busi-
ness function) benefits from this technology?
2. A department utilizes data mining to analyze the best Productions/Operations
means of organizing their manufacturing facility to
achieve operational excellence. Which department (i.e.
business function) benefits from this technology?
3. In a recent department meeting an employee suggest- Sales/ Marketing
ed that perhaps the company could save money if they
re-evaluated the demand for their products based on
regional weather patterns. Their goal is to improve
decision making concerning pricing strategies in light
of demand. Which department (i.e. business function)
benefits from this technology?
4. The CEO has asked that each department reduce their Finance/ Accounting
budget by 5%. This department is charged with pro-
viding ROI numbers to other units within the company
to aid them in making the best decisions on where
to trim their budgets. Which department (i.e. business
function) benefits from this technology?
5. An edge router is considered which of the following Hardware
components of an Information System?
6. A CEO is considered which of the following compo- People
nents of an Information System?
7. Issuing invoices to customers is considered which of Processes
the following components of an Information System?
, WGU C724 Information Systems Management
Practice Test 2025-2026 Guide
8. An Android operating system is considered which of Software
the following components of an Information System?
9. Customer buying history is considered which of the Data
following components of an Information System?
10. Bob's Country Bunker has decided that they need to be Improved Decision Mak-
able to track buying behavior and strategically deter- ing
mine how much of a discount (i.e., $5, $10, $15, etc.)
to offer customers to maximize customer spending.
Which of the following is a strategic benefit provided
to the company
11. Sally is the CEO of an auto parts manufacturing firm Strong Supplier Relations
and she knows that price is the main criteria her cus-
tomers consider when deciding who to buy from. As
a result, she is looking for ways to drive down costs.
She is considering an extranet to increase efficiencies
when working with corporate partners. Which of the
following is a strategic benefit provided to the compa-
ny?
12. Fred operates a sub shop and knows that he has many Customer Satisfaction
competitors, so he is always focused on making sure
that customers have a good experience and feel a
connection with his brand. Fred begins utilizing a strat-
egy where he provides customers with frequent buy-
er cards and gives them rewards for return trips and
for completing surveys about their experience. Which
of the following is a strategic benefit provided to the
company?
, 13. A large retailer has developed a supply chain man- Competitive Advantage
agement system that is the envy of their competitors.
However, their competitors have been unable to repli-
cate their SCM despite having tried for years. The SCM
allows them to move product to the right location at
the right time while minimizing cost. Which of the fol-
lowing is a strategic benefit provided to the company?
14. A University has decided to look at student pass rates Operational Excellence
in comparison to time spent in online textbooks. In
order to look for patterns in the data they are utilizing
data mining. They hope to identify best practices that
can be used to recommend study strategies that will
increase student success. Which of the following is a
strategic benefit provided to the company?
15. Company A has found that their biggest competitor Product Ditterentiation
will be releasing a new version of their phone. This
competitor's smartphone is superior and includes two
features that so unique that customers are willing to
pay a premium. Which of the following is a strategic
benefit provided to the company?
16. Company A has realized that they are in a mature Unstructured
industry. As a result, there is a good deal of competitive
rivalry. This rivalry is driving profits down and they real-
ize that they cannot continue to compete. They decide
that they need to develop new products or services to
enter a new industry that is more profitable. In order
to identify the industry, they would like to enter, they
need to analyze data from various industries as well
as data related to their current strengths and weak-
