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Terms in this set (269)
What does Salesforce a, b
authenticate before
allowing a user to log in
through the user
interface? (select 2)
a. User's login hours
b. User's IP address
c. User's email address
d. Users machine address
True or False True
Organization-wide
defaults set the default
level of access to records
they do not own.
,Organization-wide a, c
defaults are set to
private. Kathy is assigned
the US Sales Director
role, Jennifer is assigned
the EMEA Sales Director
role, and Phil to the US
Sales Rep role. Which of
the following statements
are true regarding
Kathy's access to
opportunities? (select 2)
VP Global Sales
Operations
US Sales Dir (Kathy) /
EMEA Sales Dir (Jennifer)
US Sales Rep (Phil) /
EMEA Sales Rep
a. Kathy can VIEW and
EDIT her own
opportunity
b. Kathy can VIEW and
EDIT Jennifer's
opportunity
c. Kathy can VIEW and
EDIT Phil's opportunity
d. Kathy can VIEW but
cannot EDIT Phil's
opportunity
e. Kathy can VIEW but
not EDIT Jennifer's
opportunity
,How would you allow b
collaborative access to
the accounts, contacts,
contracts, opportunities,
and cases of a US Sales
Rep, an APAC Sales Rep,
and an EMEA Sales Rep?
(select 1)
a. By creating three
account sharing rules to
share the records
between the three Sales
Reps
b. By creating a public
group for the three Sales
Reps, and one account
sharing rule to share the
public group's records
with itself.
c. By changing the
organization-wide
defaults for Accounts to
Public Read/Write.
, The organization-wide c, e
default is set to private.
Phil Smith, the owner of
the ABC Labs account is
a US Sales Rep reporting
to the US Sales Director.
The users in the US Sales
Rep role can edit ALL
opportunities associated
with the accounts they
own. Tim, an EMEA Sales
Rep, owns an opportunity
associated with the ABC
Labs Account. Identify
the correct role access.
(select 2)
a. Phil can VIEW but
cannot EDIT Tim's ABC
Labs opportunity
b. Tim cannot VIEW or
Edit Phil's account
c. Phil can VIEW and EDIT
Tim's ABC Labs
opportunity
d. Tim can VIEW and EDIT
Phil's account
e. Tim can VIEW but
cannot EDIT Phil's
account